Overall Ratings & Reviews La Vague Hotel Nha Trang

The hotel does not take good care of customers. They do not take responsibility for any problems. I booked 3 nights, stayed 1 night, missed 2 nights and did not refund the customer.

Soundproofing is very poor, karaoke is loud at night. Location is far from the center, no shops around. Empty. Room is clean and airy. Small toilet, water is not clogged but each time it is flushed it does not drain completely, have to flush 2-3 times. The hotel is crowded but the elevator is small, each time taking the elevator it takes a long time to wait, staff and guests use the same elevator. Small restaurant, too small for the number of rooms. In the morning, I had to wait from 7:30 to 8:30 to sit at the table for breakfast. Having a small child, the purpose of having breakfast at the hotel is convenient, but having to wait is very inconvenient. Some guests even have to fight for a seat. Oh my god, it's too bad for a 4-star hotel. Missed my morning plans. All the staff are cute. The staff were very enthusiastic and quick in helping me resolve the problem, but my experience at the hotel was very unpleasant.

Nice view, reasonable price, clean, enthusiastic staff

The staff is enthusiastic and cheerful. I asked the staff about restaurants and received many suggestions. The service is very good and has full amenities. However, if the dressing table had more lights, it would be even better. In the bathroom, the glass window looks straight at the house under construction, so it is not very safe.

Happy staff. Enthusiastic support.

The hotel is okay, the receptionist service is good, the room soundproofing is poor.

Excellent customer service, it was a nice trip 🤍

Enthusiastic, friendly staff, quick support

Overall nothing too outstanding. Compared to the price everything is okay. If possible, will not come back a second time.

It is very close to the sea and very convenient to travel.

Except for poor soundproofing, everything else is ok.

Friendly and enthusiastic staff

Friendly and enthusiastic staff, nice and clean room

Nice room, convenient location and very ok price

Everything was beyond expectation…

The first thing that scares me here is the parking problem. If the city has a ban on parking in front of the hotel, it is better to be flexible in coordinating or renting a parking lot and adding that money to the room rate. Everyone should note that if you drive a car, you have to go to the parking lot about 800 meters from the hotel and then have to pay money every time you take the car in and out, not to mention having to book a Grab from the parking lot to get back to the hotel. In addition to the late fee, it is also time-consuming and inconvenient for guests here. The hotel has a very inconvenient toilet, the toilet is tiny like a child's. If someone a little big sits on it, they are afraid it will collapse. The breakfast is not good either, but never mind because it is not too important. The surrounding area is very sad, there is only Phuc Long and Highland. The only plus point is that you can walk out to the beach, but the situation is more complicated in the evening because many people are drinking and looking like gangsters sitting on the beach. The staff spoke rudely, impolitely, mocking customers as if this was not a 5-star resort that required parking. Customers would feel that if they couldn't stay, they should leave, why stay. They said they were just security guards, not parking attendants (the staff was fat, white, night shift 04/29/2025). There are many ways to hope that customers would sympathize, but the way they spoke was very impolite. After staying once, they would never come back a second time. To be honest, I have stayed in the center of Nha Trang several times, there are hotels that are really in this price range, but they speak very politely. It's not because the price is low that they treat customers as if they need them very much.

The parking lot is too small, checkout at 5am but the power went out so I had to walk down, the staff was super enthusiastic

Enthusiastic staff, clean hotel

Not so spacious, smells of damp rug, lack of clean towels at first but staff provided soon after

The staff is friendly and very enthusiastic, the hotel is very fragrant and the room is also very fragrant. I will come back to support the hotel in the near future.