People often mention about Romantique Hotel De Hanoi
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Staff Friendliness (22)
Bedroom (22)
Surroundings (19)
Distance to City Center (17)
Accessibility (16)
Wifi (16)
Ambiance (16)
Bathroom (16)
Room Space (15)
Hotel Area (14)
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Traveler Reviews Romantique Hotel De Hanoi
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40
Customer reviews
VT
Vu Thanh N.
9.7
/10
Reviewed 1 week(s) ago
Beautiful, clean, and within walking distance of everything.
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Verified Traveler
Leisure
10.0
/10
Reviewed 2 week(s) ago
Staff hotel is very hopeful, wise 😍 Thanks you so much Ms Mao and all staff.
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Ngoc T.
9.7
/10
Reviewed 5 week(s) ago
This was my first time in Hanoi and I booked a hotel for one day that was incredibly thoughtful. The reception staff were a perfect 10, nothing to complain about 🫶🏼
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1 people find it helpful
l***m
Leisure
10.0
/10
Reviewed 9 week(s) ago
The room was so clean and nice, wonderful staff and location is central easy access to all attractions places. Highly recommend!
2 people find it helpful
rh
rudinal h.
Staycation
10.0
/10
Reviewed 13 week(s) ago
amazing experience in vietnam
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V***a
Leisure
9.7
/10
Reviewed 18 week(s) ago
Friendly staff, spacious room, strategic location. Not many varieties of breakfast, but the taste is OK. We can also request pho or omelette. Worth the money. Recommended.
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VW
Vina W. T.
Leisure
9.7
/10
Reviewed 18 week(s) ago
Friendly staff, spacious room, strategic location, worth the money. Highly recommend if you want to stay in the Old Quarter area. Unfortunately, during our 4-night stay, we found a few small cockroaches in the bathroom area. Other than that, I have no complaints.
Overall, the hotel was nice; we got an upgraded room, which was more spacious. The staff was very friendly and helpful. However, there was one downside: the female staff member at the breakfast restaurant was very rude and stern, making us reluctant to order food. Perhaps the kitchen staff could be more welcoming to guests.
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R***a
10.0
/10
Reviewed 18 week(s) ago
Overall, the hotel was nice, and the staff were very friendly and helpful. However, one unfortunate aspect was that the female staff member at the breakfast restaurant was very rude and stern, making us reluctant to order food. Perhaps the kitchen staff could be more welcoming to guests.
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L***i
10.0
/10
Reviewed 25 week(s) ago
Staff are lovely, the room is comfortable and clean, in a good location close to restaurants and cafes.
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BK
Balqis K.
10.0
/10
Reviewed 27 week(s) ago
The best hotel out of all my stay in Vietnam. Very friendly and helpful staff, even helped us communicate with our tour guides and recommended restaurants. The room was spacious and clean. Location is close to lots of restaurants and cute shops. Would return next time I visit Hanoi for sure.
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YI
Yosua I.
10.0
/10
Reviewed 42 week(s) ago
The hotel is very strategic. The room is huge. The breakfast is so delicious, and also the staff is so friendly.
1 people find it helpful
N***N
Staycation
9.4
/10
Reviewed 42 week(s) ago
The hotel is conveniently located. The staff are friendly and helpful.
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M***s
Leisure
10.0
/10
Reviewed 44 week(s) ago
I really like the service of the receptionists. They are very friendly and nice.
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2 people find it helpful
OF
Oktamina F. P.
Leisure
10.0
/10
Reviewed 50 week(s) ago
The hotel staff were extremely friendly and helpful. They always tried to find a solution to any problems we encountered, such as helping us find the nearest optician to repair our broken glasses.
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1 people find it helpful
Gy
Gouw y.
Staycation
10.0
/10
Reviewed 51 week(s) ago
Family vacation is very fun, small hotel but good
1 people find it helpful
Dang X. D.
Business
10.0
/10
Reviewed 51 week(s) ago
I am satisfied. The hotel is clean and the staff is enthusiastic. I rate it 10 on the scale.
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1 people find it helpful
T***H
6.8
/10
Reviewed 52 week(s) ago
The room is full of dust, I confirmed a window room but they gave me a normal tiny room
2 people find it helpful
F***y
Leisure
9.7
/10
Reviewed 52 week(s) ago
We love how Lucky, the evening female receptionist, treated us like her parents. She shared some cookies with us because we were at the hotel during the mid-autumn festival. She was so lovely and bubbly, always bearing with her an exceptional customer oriented service. Wishing her the best of luck!
We also took a day trip with the help of a male staff, who shared a detailed info on which trip to take without pushing us too much to buy.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia