The Imperial Hotel

Explore The Imperial Hotel
8.4
Very Good
From 849 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews The Imperial Hotel

Number of reviews per page
20
40
Top reviews
Sharon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely stay here.
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location clean comfortable rooms especially the sea view. Great selection for breakfast hot and continental. Staff polite and helpful. Would definitely stay again.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Almost great, but faded glory is a better summary. The "king size" bed was actually a 5' wide "queen", and of a bouncy trampoline design that dates back a few decades. The breakfast buffet lacked modern coffee selections -- just a decent large pre-brewed spout for it -- and had no chopped fruit etc. Adequate yes, great not. Parking was easy. The room required a mix of elevator and stairs to access, or just purely stairs. Lots of hard materials and doors that noisily slam, instead of the sound absorbing materials and soft close mechanisms from the last century. Still, with noise-cancelling headphones worn, it was quiet and we had a decent sleep. Dinner in the hotel restaurant was decent again, and priced reasonably. Good location across a road from the waterfront.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was excellent. The dinner menu is limited which is difficult if you have allergies. Staff always helpful. Room with a sea view was as promised.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes excellent breakfasts
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A little tired but clean. Breakfast was good.
Sharn
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bedroom is dated, the bathroom is small, dark and dated. Clean The staff couldn’t be more helpful
Darren
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good breakfast selection, staff very friendly and welcoming. Nice size bath and good sea view, excellent parking!
Julie
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had a lovely short break at The Imperial Hotel. It's a lovely old hotel, which is a little tired in places, but is otherwise well looked after. Room was spacious and had everything I needed - wifi worked perfectly, allowing me to get some work done. Could do with a new mattress in the room I was in and the pillows were too soft for me, but that is a personal preference. I found all the staff to be wonderful and friendly, and the service and food in the restaurant was excellent. The location is perfect and I would definitely recommend a sea-view room for the best experience - I had a room looking at the back so missed this, but there were no front rooms available when I booked. Car parking is plentiful and well priced - once parked I never moved until I left as I walked or got the train to get around. I would definitely stay here again!
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DIANA
icon-with Pet
with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely friendly staff, spacious room which was clean and had everything we needed. Breakfast was lovely with lots of options and it was in a great location. Would definitely stay again.
Cathryn
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing location lovely hotel
Nigel
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location with a sea view, with a good selection for breakfast.
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful spot overlooking the sea across well manicured front gardens. Ideally placed to promenade. Rooms front facing with a balcony are best
Lesley
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a wonderful stay in this property. Fantastic location right on the seafront - we had a sea view from our spacious family room. We needed to check in very late and we contacted the hotel to make sure this wasn’t a problem - the staff couldn’t have been more helpful and friendly and our late check in was not an issue. Good range of choice for breakfast - cereals, fruit, yogurt, croissants and pastries, meats and cheese plus a hot buffet. We have only given 4 stars for the property condition as the outside could do with a lick of paint. However, this is not a major issue and in no way affected our stay. We would recommend this hotel to other guests and would definitely stay again.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great value. Good location. Clean. Helpful and friendly staff. Lovely outdoor terrace overlooking hotel grounds and views to the beach and beyond on sunny days. We thoroughly enjoyed our stay.
Kerry
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good breakfast, clean room, lovely gardens, staff very helpful
Paul
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room good but dated, knew what to expect because I’ve stayed a couple of times before. Good value for money
rae
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

the stay was as expected very good
Julie
icon-with Friends
with Friends
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were extremely disappointed having paid $600 for a 2 night stay in what was described as a superior sea view room. There was nothing superior about the room, the decor was tired, holes had been filled in the wall and had not been sanded and repainted. The wind whistled through the window. The water was not replenished on the 2nd day. Some of the staff were disinterested. The lift only services part of the hotel so you may have to carry luggage a few flights of stairs. The breakfast was nice was unfortunately is the only positive thing I can say. I stay in hotels a lot and this was the most disappointed I have been in a long time. I would not recommend staying here.
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