Staff were fantastic. So friendly and chatty.
For a busy part of Liverpool we were surprised how quiet it was.
Disappointed the room didn't have shampoo/ conditioner etc. so had to shop for these nearby. Little niggles like the towels were only in shower room and not by bath, and no easy way of filling the kettle so used the bottles of water provided. Basic tea and biscuits. Just the little things that didn't reflect the cost and boutique style of the hotel.
We had a lovely stay, would come back with own tea and bath products.
Best bit of this hotel is that it feels very inclusive and has some wonderful entertainment/ special nights.
Best thing is this hotel