Overall Ratings & Reviews Crowne Plaza BUDAPEST by IHG, an IHG Hotel

Great location, very friendly staff

Pretty decent rooms. Great location if you are coming into/out of that train station. A bit of a hike to the historic center and other stations. Connection to the mall is handy.

Great location, clean rooms, good service and food (breakfast & ala carte). Recommend the hotel

The staff was really friendly and welcoming. There was no pool for such a big hotel chain and no variety of channels on the TV for English people.

Excellent location for transportation.

The front desk was extremely helpful during my stay. I look forward to coming back.

The hotel front desk was very welcoming at check in. The room was clean and spacious, and you can conveniently enter the mall through the hotel lobby for quick dining options and shopping.

Room was clean and spacious. Good facilities and breakfast.

Close to everything. Large rooms and bathrooms.

Excellent location. Clean hotel with good facilities. Very friendly and helpful staff.

Reserving my hotel at Crowne Plaza is probably the best decision I’ve ever did! Location is perfect, close to metro and right next to the mall. It offer a wide variety of restaurant to go. The staff were exceptional! I highly recommend it if your are planning to go in Hungary.

Great hotel, good location

Great hotel, great staff, perfect location, could not fault this hotel , totally recommend if you are going to Budapest

Excellent staff, clean, walkable, nice restaurant, shopping center next door.

Nice rooms, freindly staff, good breakfast and good location

Great location and service

Had an excellent stay as a family with a teenager in a deluxe king room. Room size was superb even with the large and comfortable sofa bed. Extremely clean and modern, great bathroom with bath and shower. Location was excellent- joined to a shopping centre with a great selection of food options and also very easy access to metro and bus routes, perfect. Staff were fantastic, from check in, to breakfast and bag storage on our last morning. I was impressed with their proactive approach, offering to call us a taxi to the airport rather than waiting to be asked.

Crowne Plaza Budapest, an IHG Hotel is a very nice, clean, modern and new-looking hotel next to the Westend shopping center. The hotel offers the possibility of parking your car in the garages located in the basement of the hotel. From the garages there is an elevator directly to the lobby with the reception. The hotel staff is very pleasant and helpful. The room and bathroom were clean. There was a sufficient number of towels in the bathroom. The bed was comfortable and each of us had two pillows. The hotel offers both soft and hard pillows (you have to ask for them at the reception, because you automatically get soft pillows). It depends on everyone's preference what they like to sleep on. The breakfasts were absolutely amazing - a large selection of savory and sweet dishes, cold and hot drinks. The food was amazing 😋. We would stay here again just for this breakfast. However, there are two things that we did not like at all about the hotel. 1) the room was cold. The temperature could only be set on the central air conditioning up to 24°C and not higher and it had limited power. So it was colder in the room. 2) the hotel had windows that were poorly insulated and leaky - we were on the third floor and through the closed windows we could hear cars driving on the street in the evening, overnight and in the morning. The overall experience was positive, but there is a big BUT!

The face towel was very thirty at one time with some black spots.

Lovely hotel with spacious rooms. Staff really friendly. Perfect location