JW Marriott Hotel Monterrey Valle

Explore JW Marriott Hotel Monterrey Valle
9.4
Exceptional
From 655 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.2

Traveler Reviews JW Marriott Hotel Monterrey Valle

Number of reviews per page
20
40
Top reviews
Carlos
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No s un Hotel muy bonito con muy buen mobiliario y muy céntrico. Me quedaría de nuevo. Pero necesitan nuevas sábanas porque están percudidas. Y el área ejecutiva igual muy bonita buenos muebles. Pero las opciones de alimento y más de bebida son mínimas. No hay vino , como que ponen las cosas una vez y las retiran en la noche y a las dos horas ya la comida se ve fea y seca. Los muebles les faltan cojines. Los muebles son bonitos pero no cómodos. Se ve que lo diseñaron muy bien pero no los han mantendido. Yo pagaría más si estuviera bien. El desayuno en el restaurante principal muy bueno. Espero no dejen caer el hotel pareciera que como tiene muy buena ocupación se ve de solo y no hay que mantenerlo.
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JUAN
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel. great location
Jerry Lee
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location in San Pedro and a well-maintained property. Bar and restaurant was ok but overpriced for the quality (especially breakfast). We were disappointed in the pool but perhaps Monterrey’s smog is as much to blame
karina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean , safe hotel
Johni
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes the only downside was that there is no smoking anywhere by the pool even though it’s outside
Jesus
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean very luxurious
Joel
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Food is amazing
David
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Yes perfct room
Sina
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very good experience! Excellent service, ambiance and a good location to walk shops and restaurants.
Enrique
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

S
Eduardo
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

No me volveria a hospedar. Mal trato en el Bar, preguntando todo el tiempo si eramos huespedes y mandarnos a la habitacion. Corrernos de.las areas comunes por que estaban cerradas. Ser seguidos hasta la habitacion por el.personal de seguridad , como si no stuvieramos hospedados. Y faltarnos al.respeto . No se preocupan por.el cliente..mejor busquen otra opcion.
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Maria Elena
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Breakfast menu was fresh. They should add European Coldcuts
Karla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room very nice in every corner and touch. That is what you pay for. I would love if these places were a bit bigger. Rooms are very small.
Florentina
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

El servicio ya no es tan bueno y las toallas muy viejas
Ximena
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

I like the service and the ambient
Ricardo Robinson
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice hotel but the check-in was terrible I came in early to see if I could get a room before 3 pm I understand the rules, but they gave me false expectations, as I moved into my room at about 3:30
lorena
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff could do better
Claus
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Very nice hotel, most likely the best hotel in Monterrey, also very expensive.
Gabriel
icon-Family
Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Very good breakfast and a lot of close restaurants and shooping
MARIA
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Muy bien
Number of reviews per page
20
40

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