Thank you for your kind help

The hot water wouldn't work. It was incredibly dirty, full of dust. There were handprints on the cupboard glass. In the end, I decided not to stay there.

Strategic location and close to everywhere.

The blanket is very thin, not suitable for use, must be replaced.

Good and maintain excellent service.

1/ I booked a non-smoking room, but the room reeked of cigarettes, including the pillows and the entire room. I booked the Horizon Suite (3 bedrooms). I wasn't allowed to move rooms even though I had a small child, and was only offered a "treatment," which turned out to be just a spray of freshener! The cigarette smell never goes away! 2/ The room and floor were dirty. The sheets smelled of cigarettes and were musty. 3/ The ceiling was leaking, and water suddenly dripped onto the floor from who knows where. 4/ Two of the stove knobs were missing, and I had to light them with a match! They didn't even have a proper lighter! 5/ Much of the furniture was broken and poorly maintained. 6/ The AC was leaking and noisy! It made it impossible to sleep. I don't recommend staying here. For a 4-star hotel, this is very disappointing!

As for the room interior, it looks like it could use some renovation to make it more comfortable. The towels smelled of food, the water jug wasn't clean enough, and the elevator is under repair. It's very wobbly when entering, especially since the rooms are at the top. Hopefully, things will improve in the future.

Hotel or apartment atmosphere, old-fashioned. Small bathroom and old shower. Other than that, it's okay. Spacious room, reasonable price.

Overall, all is still the same, as I expected. But now, things like the stove, microwave, and cooking utensils are not provided directly. Even though the reason I always stay here is because I want to cook, especially with a baby.

A nice room to stay with family.

Strategic location, easy to reach by public transportation.

Was good, friendly and spacious.

Clean hotel, spacious rooms, complete facilities, varied and delicious breakfast, easy access by public transportation.

Easy access to Epiwalk, Plaza Festival, LRT, Trans Jakarta.

Great place to stay, good balance price/quality. Nice and helpful staff. Kitchen equipment substandard.

The hotel staff is very friendly, the only problem is the bathroom to be cleaner.

Immediately repair the AC in each unit because it is very noisy.

The staff and room attendants were friendly and responsive. There was a slight inconvenience with the shower area in the bathroom, which was too narrow.

The staff is friendly, there was a slight problem in the room, it was handled quickly, the bathroom is quite spacious but the shower area is too narrow.

Strategic location near culinary center (Plaza Festival / Epicentrum)