The security staff were all friendly and very helpful. I requested a room with a window facing the street, but the receptionist advised that a room facing the street was better because it's very noisy at night. So, I was given a room with a window facing Burger King. It turned out to be true, with the sound of kids racing motorbikes every night, making it very noisy. When I first entered the room, the sink leaked water, but the staff was very quick to help fix it. The room was cleaned daily, and the cleaning service was always diligent in checking in every day.