Friendly and good and polite service.

The bedroom was dirty, the toilet leaked, and there were mold spots. The bedsheets were dirty and smelled stale. The interior was damaged, and the TV remote was broken. The pool was tiled and needed immediate renovation before being rented out. It wasn't worth renting for the price we paid. The water was off for over 5 hours on the second day because the pump was broken.

So far it's fun, but please maintain cleanliness.

Staff are all very polite and helpful. However, the hotel building, though only opened in 2022, is already in a worn-out state.

I stayed for 4 days and 3 nights. I got a pool view room, but unfortunately, the sliding door was broken, so it wouldn't close properly and was difficult to open and close.

At check-in, the room wasn't ready. There was no room service menu, but the view from the room was fantastic.

Good for staycation. I love the beach view, Mandalika view. The pool is large, and the staffs are also really friendly.

Kuta Mandalika Beach is just steps away, with restaurants and souvenir shops nearby. The hotel offers complete facilities for morning jogs or simply a comfortable walk. The only downside is that the in-room Wi-Fi is currently down.

The hotel location is in front of Kuta Mandalika, with white sand and clear water.

It's good, but the mattress is lacking, it's already sunken in.

This location is simply fantastic! Right in front of Kuta Beach, with plenty of room options with direct beach views. It's also very close to a minimarket, and there are plenty of culinary options, both local and Western.

The hotel staff is friendly, but the rooms are still not very clean and seem to need renovation.

I booked three rooms for three nights to take my sister on vacation in Indonesia, but instead I got a room for three days. The TV wouldn't work at all in any of the rooms. My intention was to provide the best hotel for my sister, but it was a dud. I complained, but there was still no follow-up. The excuses were the remote, the channels, the connection... I was tired of complaining. One of the most remote hotels I've ever stayed in. The swimming pool was also like a fish pond, only 0.8 meters deep. The only good thing about this hotel was the pool attendant, who was responsive, offering towels and escorting me to pool chairs.

The receptionist wasn't helpful when requesting a better room on the upper floors, claiming they were full, but in reality, there were many empty rooms. The concrete view on the second floor didn't match the description of the pool view room. The food was mediocre, so-so, not very tasty. That's all.

Staying at the Raja Mandalika Hotel was a delightful experience with my family. The atmosphere was comfortable and the service was excellent. The staff was very friendly. However, the soundproofing between the rooms was quite poor. Hopefully, they'll improve it in the future.🥰

The staff was friendly and the service was excellent. My belongings were delivered to my home. Thank you to the Raja Hotel team and Bang Romi.

The hotel service was okay, the staff were friendly and allowed us to store our luggage before early check-in. The hotel grounds were clean and the view was beautiful. However, because the hotel was under renovation, the rooms had dirty floors, uneven walls, and imperfect decor, including uneven wood, dirty mirrors, and strewn cables. They also forgot to provide towels. The food was mediocre.

I always come back to Raja Hotel when I bring the kids on vacation. The hotel is close to the beach, so we can also play at Kuta Mandalika Beach. The spacious pool is perfect for kids to enjoy swimming.

Smooth check-in and check-out. Room gave modern vibes, free small bottle waters, TV with international channels, bed is comfy, and they provided hugging pillow-like. Make up room schedule is everyday, breakfast is just ok, maybe look out for ant colony inside your bread 😂 (toast them first). Breathtaking view and surroundings though. Every afternoon, beach is filled with locals and food stalls.

Initial expectations saw the hotel's location very close to the beach, easy to access, but when we first arrived, we were confused because the road access near the beach was closed (made one-way) and we had to go around asking how to get to the hotel. The hotel's location is very good on the beach but the surrounding area tends to be quiet, the road is dark, there are no crowds and it is difficult to find food vendors except on the second day we went towards Mawun Beach, only then did we see a lot of life. Reviews for breakfast, there are many menus but tasteless, several times the waiters were not responsive when some food was finished.