Traveloka (3,152)
Other sources (5)
9.2
Exceptional
From 3,152 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.2
Meal
9.0
Location
9.2
Service and Facilites
9.2
People often mention about Hotel Santika Premiere Padang
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Staff Friendliness (87)
Bedroom (80)
Ambiance (79)
Hotel Area (79)
Distance to City Center (76)
Taste (76)
Bathroom (74)
Room Space (68)
Variety (68)
Surroundings (66)
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Traveler Reviews Hotel Santika Premiere Padang
Number of reviews per page
20
40
Customer reviews
A***i
Business
9.7
/10
Reviewed 2 day(s) ago
Strategic location, spacious and comfortable rooms. Friendly staff. Good hotel facilities. Highly recommended for a stay in Padang.
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Diah A. P. Y.
Business
10.0
/10
Reviewed 4 day(s) ago
My first experience staying here was very pleasant, thank you also for your promptness in helping, there was a problem in the room and the hotel staff team was quick to help
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+5
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H***y
Business
9.4
/10
Reviewed 5 day(s) ago
Friendly hotel staff... Good location
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D***l
Business
9.4
/10
Reviewed 1 week(s) ago
All the staf is good. Hengky the receptionists from bali and his friend very helpful. The taste of the breakfast very bad. Di sky restaurant quite okay
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ss
susilo s.
Business
8.3
/10
Reviewed 1 week(s) ago
The menu wasn't varied, the fruit quality wasn't good, and the papaya was too soft and cracked.
Stayed for 3 nights. I asked about the rendang menu on the first day and was told it wasn't. On the second day, I was told it wasn't. On the third day, I was told there was never a rendang menu.
The restaurant staff were kind and caring.
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r***y
10.0
/10
Reviewed 2 week(s) ago
Very cool, worth it, very good yyyuyy
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Accommodation's Reply
17 Jul 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking the time to write and share your recent experience, and we are very happy that you enjoyed our services and facilities. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely, General Manager.
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H***l
10.0
/10
Reviewed 2 week(s) ago
One of the best hotels in Padang.
With a large hotel chain, Santika certainly has high standards.
We found the hospitality to be excellent.
The staff were friendly, efficient, and proactive, providing us with much assistance.
The varied food (both Western and local) was delicious. Thank you, Santika, for a nice place and good hospitality!
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking the time to write and share your recent experience, and we are very happy that you enjoyed our services and facilities. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely, General Manager.
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N***r
Staycation
9.4
/10
Reviewed 2 week(s) ago
The food is delicious, the menu is varied
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Accommodation's Reply
16 Jul 2025
Dear Guest, Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking the time to give us a review. We are very happy that you enjoyed our services and facilities. We greatly appreciate your feedback and look forward to welcoming you back to our Hotel in the future. Sincerely, General Manager.
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Edo P.
Leisure
8.5
/10
Reviewed 4 week(s) ago
Clean rooms, friendly, varied and delicious food. Must stay here.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr. Edo, Warmest Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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R***i
Leisure
10.0
/10
Reviewed 5 week(s) ago
Nice and comfortable, nice swimming pool
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2 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Valued Guest, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you have enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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W***a
5.0
/10
Reviewed 6 week(s) ago
Unethical hotel staff who repeatedly press the room bell are very annoying, and the extension process is super complicated.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We always strive to continue to provide the best service without discriminating against guests who come. However, if you feel less than pleasant, we will convey this to the relevant department. You can contact us for detailed information about your complaint so that we can ensure this will not happen again on your next visit. We apologize for the inconvenience you experienced. Your satisfaction and comfort during your stay is our priority. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future and providing our best service. Sincerely, General Manager.
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H***i
Staycation
8.8
/10
Reviewed 7 week(s) ago
good service, comfortable room, good AC. many breakfast choices, only lontong is not so good. bathroom floor is a bit slippery. overall good, and recommended
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3 people find it helpful
Accommodation's Reply
14 Jun 2025
. Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for visiting Hotel Santika Premiere Padang, and for taking the time to share your experience here. We greatly appreciate your feedback regarding one of our food menus and also regarding the bathroom floor, and we assure you that it will not happen on your next visit. We look forward to welcoming you back to Hotel Santika Premiere Padang. Sincerely, General Manager.
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R***a
10.0
/10
Reviewed 7 week(s) ago
okay, good for family, bring kids. then close to access everywhere, the food is also delicious. good for those who want to staycation here
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you have enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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M***a
Leisure
9.7
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the breakfast is varied and delicious, close to the city center.
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Accommodation's Reply
05 Jun 2025
Dear Valued Guest, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you have enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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RH
Rahmi H.
10.0
/10
Reviewed 8 week(s) ago
the hotel is comfortable, highly recommended, the staff are also nice and friendly especially Ms. Elvira, if I go to Padang I want to stay here again 🥰🥰
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Accommodation's Reply
05 Jun 2025
Dear Ms. Rahmi, Warm Greetings from Hotel Santika Premiere Padang, Thank you for your kind review of our hotel. We are glad that you have enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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Saridin
Leisure
10.0
/10
Reviewed 9 week(s) ago
It's great, basically
it's just better to have two room keys because it's hard to get up and down if there's only one key
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mr. Saridin, Warm Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are glad to hear that you enjoyed your stay with us, as well as the service provided by our staff. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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G***t
8.8
/10
Reviewed 10 week(s) ago
pleasant, comfortable, breakfast is delicious and varied
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for giving us your review. We greatly appreciate your review and look forward to welcoming you back to Hotel Santika Premiere Padang and staying with us in the future. Sincerely, General Manager.
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M***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
I've stayed here many times, the place is clean and comfortable😍
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1 people find it helpful
Accommodation's Reply
27 May 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Padang. Thank you for giving us your review. We greatly appreciate your review and look forward to welcoming you back to Hotel Santika Premiere Padang and staying with us in the future. Sincerely, General Manager.
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Ryan A. w.
10.0
/10
Reviewed 10 week(s) ago
This is my first time staying at Santika Hotel Padang, overall it's good, the room is clean and comfortable, the food is delicious, the staff is also very friendly, thank you Mbak Ika for helping with the check out process🙏
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Accommodation's Reply
26 May 2025
Dear Mr. Ryan A. W., Warmest Greetings from Hotel Santika Premiere Padang. Thank you very much for taking your valuable time to write and share your recent experience and we are glad to hear that you enjoyed your stay with us, as well as the service provided by our staff. We look forward to welcoming you back to Hotel Santika Premiere Padang in the near future. Sincerely. General Manager.
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W***a
Leisure
9.7
/10
Reviewed 10 week(s) ago
Good experience in the hotel, friendly staff, enough food options.
1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest,
Warmest Greetings from Hotel Santika Premiere Padang.
Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities.
We really appreciate your feedback and look forward to welcoming you back to our hotel in the future.
Best Regards,
General Manager
Number of reviews per page
20
40
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