7.0
Pleasant
From 53 reviews
Provided by travelers on
Cleanliness

6.6

Room Comfort

6.6

Meal

8.0

Location

7.0

Service and Facilites

7.0

People often mention about Sukanagalih Resort by Ruang Nyaman
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Distance to City Center (2)
Ambiance (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
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Traveler Reviews Sukanagalih Resort by Ruang Nyaman

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40
Customer reviews
T***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 week(s) ago
The villa is scary, the complex only has 1 villa for a crowd to come. The toilet can't flash, you have to flush it manually, the swimming pool is dirty, there are even frog eggs, it's sad
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D***a
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Staycation
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9.4
/10
Reviewed 9 week(s) ago
The building is still good, the water is clear, the rooms are clean, the cooking utensils are complete, the staff are very helpful, I have stayed here 3 times, the nights are cold, you can go fishing too
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c***a
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Leisure
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5.3
/10
Reviewed 33 week(s) ago
The stay feels creepy and haunted...
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2 people find it helpful
A***l
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Leisure
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8.8
/10
Reviewed 55 week(s) ago
Nice close to tourist attractions. Friendly security. Suitable for crowds.
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Fitriyani
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6.2
/10
Reviewed 88 week(s) ago
Staffnya biasa aja, not bad. Pas dateng ke kamar villanya, lampu ga nyala, mati total, handuk diminta bawa sendiri. TV ga nyala, wifi ga bisa. Ga ada telepon untuk ke FO nya. Kamar mandinya kotor, airnya kuning toiletnya ga ada tutupnya. Kalau bisa disapu pel tiap hari kamarnya, di cek airnya nyala ga, kuning ga. Lampu depan dinyalain dulu biar ga gelap
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2 people find it helpful
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MIA K.
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9.1
/10
Reviewed 91 week(s) ago
Thanks a lot online agent and Sukanagalih Resort. Everything is okay, just please do more maintenance on the swimming pool, it's really dirty, so we can't swim.
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Yasinta R. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
I enjoyed a comfortable staycation at Pondok Lembah Sukanagalih. I like the room which is beyond expectations, in my opinion the size is big for two, it can be for a family 😁. Overall enjoy and comfortable 🥳
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1 people find it helpful
Tiara p.
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4.8
/10
Reviewed 111 week(s) ago
Arriving at the evening villa, the atmosphere of horror is that many villas have not been taken care of, the condition of the villa is dirty, the hot water is not working, the swimming pool is dirty with moss.
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10 people find it helpful
Febrian F. A.
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5.4
/10
Reviewed 111 week(s) ago
The facilities are dirty, what's more, the swimming pool, the wifi password is not given, the wifi password is lacking.
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4 people find it helpful
Edi S.
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6.0
/10
Reviewed 111 week(s) ago
Villa ok, tapi fasilitasnya kurang bagus, ranjang terbuat dari kayu dan patah saat di tiduri, TV bagus, tapi tidak nyala dan tidak berfungsi STB nya, sudah minta ke receptionist tapi tidak di tanggapi. Awalnya mau nginap 2 malam di sana, tapi kami memutuskan untuk check out di hari ke dua dan cari penginapan lain.
4 people find it helpful
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Ridwan M.
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5.1
/10
Reviewed 125 week(s) ago
Creepy place, feels test of guts and poorly maintained. Magic com rent but useless, broken 2x. The lights in the house are like a disco, sometimes it's off, sometimes it's on
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5 people find it helpful
desyana
icon-origin-TRAVELOKA
5.4
/10
Reviewed 127 week(s) ago
First enter from the gate, okay. Very spacious even though the villa is very far into it. Entering the first villa which felt scary because at that time the lights were off. Strong winds and the villa is surrounded by large trees. The water heater doesn't work properly. Lots of ants. So it's a lot of work to sweep away the ants. The bathroom door is also broken, you have to use a key. The ceiling of the villa ceiling is also somewhat damaged, the room is damp. TV doesn't work either. 😂 just because the location is close to the City of Flowers. Maybe it can be improved in terms of facilities.
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11 people find it helpful
Korina T.
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4.8
/10
Reviewed 128 week(s) ago
Asli si serem banget mana pas ke sini listriknya lagi diperbaiki, akhirnya di tempat ini cuma 3 jam abis itu keluar cari hotel lain mana ubinnya naik turun, plis mending diperbaiki deh kesian custamer yang benar benar butuh penginapan dan berharapnya itu gak serem.
5 people find it helpful
Lieliana Y.
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8.5
/10
Reviewed 133 week(s) ago
Comfortable. Hot water is also on, there is only a cupboard that cannot be used and a tilted sink. The rest is okay.
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2 people find it helpful
NUGROHO A. U.
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4.8
/10
Reviewed 135 week(s) ago
Secara luas kamar cukup baik. Namun demikian masih banyak kurangnya. Toilet terutama, kondisi toilet tidak cukup bersih, kran air rusak, kondisi showernya kurang baik sehingga boros air, dan akhirnya air panas hanya bisa untuk 1 orang mandi. Kalo mau pake air hangat nunggu lagi 30 menitan. Plus WC duduk juga goyang, tidak nyaman sama sekali. Serba seadanya. Kondisi lantai kamar juga bergelombang, kebetulan hujan deras, dan walhasil banyak semut keluar dari nat keramik. Plus ada bocor di beberapa titik kamar. TV masih analog, ketika dikomplain belum beli set top box katanya. Wifi nya juga tidak tersedia, hanya ada modem dan router wifi yang ternyata sudah tidak berlangganan. Walhasil ngakalin pakai aplikasi TV streaming, dan harus ngeluarin biaya internet.
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8 people find it helpful
Anissa
icon-origin-TRAVELOKA
5.8
/10
Reviewed 150 week(s) ago
Horor, nginep hari Senin kaya cuma sendiri doang yang nginep gak ada orang lagi, check in sore malem langsung check out sepi banget, depan kamar banyak daun-daun kering gak dibersihin bikin terkesan horor, untuk di dalam kamar so far so good, layanan tv cuma ada 2 channel.
18 people find it helpful
Emma f.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
Nice villa… hot water works well. Minus there are no toiletries and tissue.
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10 people find it helpful
Oka W. P.
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5.2
/10
Reviewed 157 week(s) ago
Dirty water, poorly maintained facilities.
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1 people find it helpful
Dini A.
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5.2
/10
Reviewed 157 week(s) ago
The villa is scary, and very quiet. Even though the place is comfortable.
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4 people find it helpful
Maychelta L.
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4.8
/10
Reviewed 159 week(s) ago
It's really scary I swear the room at the back is quiet, dark lights don't turn on, come at night, look for yourself, the room is like housing, the air when you enter is not good, we don't have half an hour there, it's better to check out, move hotels, the hotel is stiff, can't update the room . Read about the scariest places, instead of stressing out tomorrow, it's better to waste money again.
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10 people find it helpful
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