Overall Ratings & Reviews Palm River Hotel

Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.

Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!

Spectacular property with dedicated service

The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.

Great Chef, comfortable rooms, excellent service.

Overall service

Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.

Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.

Beautiful place with friendly and efficient staff.

It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.

Beautiful grounds, fantastic facilities and very attentive wonderful staff.

This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.

Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!

So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it

Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout. The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending

Had a wonderful stay and the staff was excellent.

Absolutely fantastic. Thank you!

This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity

Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.

Absolutely perfect!