I booked this hotel for a getaway for my son and I specifically because it advertised as having an outdoor pool and the weather was beautiful. Upon arrival, I was incredibly disappointed to find out the pool was closed. To make matters worse, each person at the front desk had a different excuse (the pump was broken, they were waiting on an inspection, it was my fault for not asking if they had an outdoor pool and my favourite "its a seasonal pool and July isnt the season we open the pool"). I had called prior to leaving to inquire if they had towel service at the pool and nothing was mentioned about it being closed. I requested to speak with the owner several times for compensation and had no response. Misleading guests with amenities that don't exist is deceptive. The hotel had a nice property but it was clear that the property was not maintained. The mini golf had not been cleaned in years and the hallways and rooms were not clean. We had to change rooms to the upper floor due to bugs. Speaking with several other guests outside in the courtyard, we had all felt misled. The website should have been updated regarding the pool as the water was so dirty and yellow you could tell it had been closed for a very long time. Its also beside rhe kods play area and full of mosquitos due to the stagnant water. I definitely do not recommend this hotel and will not be returning.