Nice Upscale Hotel near Vatican would recommend

Upon arrival, the place was really impressive. It looks like a true palace. A big plus was free onsite parking. The room was a litttle small but manageable. I called the front desk to ask for a room with a full or queen size bed but there were no more available. They said they would dispatch someone to put the two twin beds together and remake the bed, but nobody showed up. The really annoying thing though was the realization that the walls are paper thin. My wife heard the guy in the next foom snoring all night long. The people in the next room had a conversation seemingly at a very normal volume but we heard every word at 6:00am. Then we heard a sort of triumphant type of music at about 7:00 am from the courtyard. Also a minor complaint was the lack of shampoo in the shower dispenser.

Property itself was nice. Room was really small. No window. Bed was outdated and uncomfortable. AC unit did not function properly.

Only stayed for one night, unfortunately, the shower was not clean or well maintained. Mold was

Beautiful hotel .Bathroom too small. The room is clean.

Thank you for providing a great overall experience. I will be a returning guest in the future.

Great experience

The staff was very accommodating and helpful. Thank you so much 😊

Very large facility … the rooms and bathrooms were tiny

Hotel was just ok. Location was not good. The area was not nice to walk around and you needed a taxi to go to the nice areas. We wish we stayed closer to the Vatican or Colosseum. We just didn’t know the best areas to stay it didn’t have anything to do with cost.

Beautiful hotel. Beds and pillows were harder than I prefer. A/C was blocked by drapes so room was too warm. People above us could be heard walking. So great for the price.

Great hotel, close to all

The staff very rude

40 minute walk to Vatican. 30 minute drive to airport

Good breakfast. No swimming pool.

The check-in process was very easy. The elevator going up was kind of scary because you didn't know if it was moving or not, but the rooms were spacious and comfortable. We were upgraded to a jr suite which included a separate bedroom and living room area. The hotel staff was friendly and the food at the Spring Bar was good.

Good

Nice

The hotel's structure is gorgeous, the front desk staff are polite and helpful, and the room was clean, meeting our standards. HOWEVER, we were EXTREMELY disappointed with the room service. We specifically ordered two pizzas, despite the OUTRAGEOUSLY HIGH price (18 Euros per pizza), because the barman assured us the chef was from Napoli and made amazing pizzas. What we received was unacceptable. Each pizza was smaller than the plate it was served on, AWFUL in quality, and as hard as a frisbee. It was clearly not freshly baked and most likely not even handmade. It took 12 hours to digest, and hands down, it was the worst pizza of my life. (For context, I am Italian, and I know exactly how pizza should taste and look.) We paid 58 Euros for two terrible pizzas and two small Nastro Azzurro beers. If that’s not daylight robbery, then what is?

Nice stay (lovely ground and setting) hotel room very basic but ok for short stay