De Palma Hotel Shah Alam

Explore De Palma Hotel Shah Alam
8.1
Very Good
From 219 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.8

Meal

7.7

Location

8.4

Service and Facilites

8.0

People often mention about De Palma Hotel Shah Alam
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Accessibility (7)
Surroundings (6)
Bedroom (6)
Activity Option (5)
Soundproof (5)
Bathroom (5)
Distance to City Center (4)
Check-in/out Time (4)
In-house Restaurant (4)
Family Friendly (3)
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Traveler Reviews De Palma Hotel Shah Alam

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
large room, nice and helpful staff, very comfortable to sleep in, breakfast is not bad either
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The light should be easier to access by clicking once, not twice. The lift should be maintained. At midnight, it was not easy to turn on the room light at first. The lift stopped halfway, making me think it was not clean. After staff helped turn on the light, it became comfortable, so-so.
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
The hotel and room are just nice. There is also a pool so it's fun for the whole family to take a bath. But the aircon is not very cold..
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied with our stay. Rooms were clean, breakfast was good, kids' facilities (pool & kid's room) were all great.
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Clean, but the air conditioner was not fully cold.
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Azida s. M. n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is clean, the space is satisfactory... only the toilet tiles are a bit slippery... I've stayed here more than 3 times... breakfast is also ok, the bread pudding is the best... and there's hot longan water... fresh to drink in the morning... the pool is suitable for children... overall everything is satisfactory...
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Z***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
1. Receptionist: The female one is a little less friendly. But maybe that's her style. I'm fine with it. I just see that she's a little fed up. 2. The room got an aircon that wasn't cold. It was very hot. She changed to another room. Good. 3. The problem with the room that was supposed to be soundproof was that the aircon was ok. I changed to a shared room but she locked the door. But I still saw a hole below that I could peek through at the foot of the shared lock door. It's very dangerous. 4. The towels that were provided smelled of cotton. The face towels weren't even complete. 5. Tired of validating parking. Because I always forget 6. The room was spacious and comfortable. The toilet was comfortable. Big. Part
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M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
So far ok! The breakfast is great, lots of menu choices at reasonable prices.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
I like checking in here because it's easy for me.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I get the room 409 with facility was not ok such as telephone not functioning, pipe cable in toilet leaking, aircond not cool even lower the temperature, the worst part got cockroach appear in the morning.
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N***R
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
Good location & safe area. Near to city centre of Shah Alam.
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n***r
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
The room is a little small but still comfortable. Only the aircon is not very good. Maybe the owner can consider changing to a new aircon. The existing model is very outdated.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
I like checking in here, it's easy to do business.
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1 people find it helpful
A***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 34 week(s) ago
I recently stayed at this hotel (Room 202) and unfortunately, my experience was disappointing. One of the main issues was the noise from the air conditioning compressor, which was located directly next to my room. The constant humming throughout the night made it difficult to sleep. Additionally, the bathroom facilities were not up to standard. The water drainage was very slow, causing water to accumulate on the floor for an extended period after each shower. While the hotel’s location is convenient and other facilities may be satisfactory, these issues significantly impacted my overall comfort. Furthermore, the breakfast and lunch buffet offered limited food choices, which was another downside to my stay. I hope the hotel management will address these concerns promptly, as they affect the overall guest experience.
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2 people find it helpful
A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
I stayed at this hotel recently and was quite disappointed with the room. My room 202 was located right next to the air conditioning compressor, so it was extremely noisy throughout the night — the constant humming made it hard to sleep. On top of that, the bathroom wasn’t great either. The water drained very slowly, leaving the floor wet for a long time after showering. The location and other facilities might be fine, but the noise issue and bathroom problem really affected my comfort. I hope the hotel management will take steps to fix these problems.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
big room is the best, room number 105 is family friendly. ........
1 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
hotels should have a place/room for storing luggage
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 39 week(s) ago
Staffs are very helpful and modest. Feel at ease and the hotel is nice and cozy
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Yamin Z.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 118 week(s) ago
Hotel situated in easy to find food, surau, hospital, the room is quite OK, not that big but clean.
1 people find it helpful
Muhammad S. B. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 138 week(s) ago
Clean & fresh look. Friendly service.
1 people find it helpful
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