My husband stayed for 3 days and got a free upgrade. He was very happy. And I came 3 days later and we got another room with a balcony. The stay was amazing, we were really loving it. Close to the stores, restaurants, airports, etc. Unfortunately, the bathroom was really stinky sometimes, we didn't know where this came from, maybe from the floor drain or somewhere but I told the housekeeping staff about the problem, and he just noted it and the smell was still there. I hope this hotel will be maintained well because we love staying there.