Fab staff, really welcoming

The hotel location is perfect, the rooms are well maintained and the bed is comfortable.

It was a lovely room / suite ... Very clean and great facilities however no plugs by the bed.

Excellent location. Spacious rooms. Staff very friendly. Provided hairdryer, terrible. Rang before visit to ask if there was shampoo & conditioner, told yes to both but actually was only conditioner so had to go out and buy. Had to request 2nd bathrobe, no facility to call to reception

Great little find in Liverpool Perfect position & gorgeous rooms ❣️

Didn’t have breakfast but room perfect!

The room was clean and tidy

The room was huge and nicely decorated and clean

What a top quality hotel! Comfort, surroundings, staff excellent

This hotel is in a great location in the heart of the city, perfect for sightseeing and surrounded by restaurants. The staff were lovely and very helpful. The room was comfortable but it was dark, even during the day. The lighting was more atmospheric than functional and a brighter option would be welcome then guests could choose. I think the lack of light contributed to some dusty corners being missed when cleaning, although this was surface level only and the room was essentially clean and the bathroom very clean. The room was very hot during the night with no heating control in the room, we couldn’t open the windows because of the noise people in the army hours then bin lorries, street cleaning and deliveries from around 5am. The bar was well appointed and well stocked. The reduced charge parking was very welcome, it was easy to park outside to unload luggage before going to the car park a short distance away. It was excellent value for money.

Large room. Very quiet too

Check in went well until we found someone in our room ( luckily not in a compromising position). The had been given the incorrect room. They then had to pack up and go to their correct room, whilst we had to wait for the room to be checked for us to use. We had to ask for a coffee while we waited, nothing was offered. The room was large and clean. Water bottles a nice touch, however this was only on arrival and not replaced each day. The suite had 2 steps to the door, then another 2 steps down from the bed area to the sofa area and 2 more steps in the bathroom. This was a little hazardous for overnight bathroom visits. A small light to highlight the steps would be helpful. The room had a dark decor, however the lighting switching only allowed for all on or all off. There was no option for just the bedside lamps. In the bathroom the sink was low, there was no additional light around the mirror making shaving difficult. The showerhead was low and fixed, unable to stand underneath. However the only way to turn on the shower was a red lever valve above the shower head. The water to the shower did not get quite hot enough. The towels were lovely and large, something not often found. They were necessarily changed each day , however the coffee etc and mugs were not. The hotel has a bar but please note it closes at 9pm. We found this out after coming back for a 9.30pm nightcap and being unable to get one. We were not aware of such early closing.

Fabulous junior suite, great staff, lovely bar

Lovely large room clean and very comfy. Reception staff was lovely very welcoming! Breakfast served to room was such a treat!

could not fault this property , was a gorgeous stay

Great position in central Liverpool, lovely staff and rooms were gorgeous. Great value minibar & great value breakfast that you can have served in your room at no extra fee.Would definitely stay again.

Staff was very helpful and the room was very nice and clean

Nice property, a little tired around the edges, area around has become very dirty

I got an excellent midweek & last minute price I suspect. Hotel room & location, as well as the friendly welcome was over & above for the price.

Lovely rooms would recommend