From the moment I arrived at Artesanos 11, I felt completely at ease. The staff is incredibly friendly and welcoming, the space feels safe, and everything is spotless and well cared for. Such a comforting, pleasant experience — I’d happily come back and recommend it

Antonio and Luis were amazing host The property is centrally located. You are minutes away from delicious food, fabulous coffee, and a lot of arts and crafts. Oh and they have a very friendly dog that lounges in the sun and appreciates a good head rub. 10/10

Tony Was, an exceptional host

My partner and I had a 10/10 stay at Artensanos 11. Antonio and his dog Pach were excellent hosts, extremely friendly and accommodating, made sure we had everything we needed and even brought us to the market, recommended some local food for us, and showed us the church. The location of this hotel is absolutely perfect. It is walking distance to everything in the town, only a 10-15 minute walk from the entrance to the main hike to the temple. The grounds of the hotel are beautiful and peaceful, not noisy at all. The rooftop terrace is the perfect place to hangout, watch the sunset and have some drinks - a great retreat from the hustle and bustle at the end of the day. I had read other reviews that said this hotel was too basic because there was no tv in the room, but if you are watching tv on vacation in tepoztlan, you’re doing it wrong! We had everything we needed during our stay at Artesanos 11! Would love to come back :) thank you so much Antonio!! P.S. Eat the Cecina de res tacos at Tacos Luna in the main square (little blue taco stand right by the taxis) - they will blow your mind.

Good and clean place

No air conditioning too hot

Great location in Tepoztlán.

New facilities, very good location. It doesn't have restaurant, but you can find different options at walking distance.

La amabilidad y el trato del personal, muy calido. Muchas gracias!!

Excellent Stay, great staff, great location and only one fault. wifi signal weakens at far end of hotel.

Muy buena atención!

Super clean and great location. Not a kids friendly place at the moment we stayed, no cribs available. There’s a nice terrace at the roof top but the service was not available either, no food service available at all. It was super hot (April) the fan isn’t enough and unfortunately it was high season so we ended paying close to a 5 stars prize for a very basic lodge.

Is amazing hotel the people so friendly i recommend %100

El señor que atiende el hotel y su hijo son increíblemente amables y atentos. Sólo tuvimos un inconveniente con el agua caliente y fueron muy atentos al respecto. La ubicación es increíble.

Limpio y ordenado, solo que regadera está muy alta y con poca presión, por lo demás bien

Muy cómodo y limpio. El personal muy amable. Me permitieron hacer check in antes porq iba a una boda .

Buen servicio en lo general

Cuenta con estacionamiento

Bien

La ubicación del lugar está muy bien, prácticamente a 3 minutos del centro caminando, por lo que todo en realidad queda muy cerca (tiendas, farmacias, bancos, restaurantes). La atención 10/10 muy amables desde el primer momento, Don Antonio siempre atento y amable, acompañado de su preciosa husky. El señor te recomienda lugares para visitar e ir a comer, así como actividades por hacer (nosotros fuimos en día de muertos). La limpieza todo okay. El internet con buena señal. Un lugar muy acogedor y cómodo para descansar. P. D. No tiene tv (nosotros creímos que sólo no aparecía en las fotos) El guardarropa es un poco pequeño, pero funcional.