The attitude and rudeness of the reception lady was terrible .
Carpet looks likes it’s never been cleaned - stains everywhere
AC didn’t work and was filthy
TV didn’t work
Bed was also quite disgusting.
I left early it was so bad and the receptionist still charged me.
$220 per night is an absolute rip off.
Don’t stay there - would have been better sleeping in my car.
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Anne
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
Convenient and comfortable dog friendly accom
Kerry
Leisure with Partner
6.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
There was some sort of motor going all night - possibly on adjacent property or maybe refrigeration unit on a truck. Toilet was constantly running.
Michael
Leisure Family
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
Really nice place and easy to get to. Good service and the room had everything we needed. Thank you.
Sheena
Leisure Family
8.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
Clean, comfortable and quiet. Great place to stay and very friendly happy staff
Mark
Leisure with Partner
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Clean and quiet.
Peter
Business
6.0
/10
Reviewed 154 week(s) ago
Hotels.com verified review
Clean Rooms, meals not the best, Restaurant closed ,dinner serve in a cardboard box,
Claudia
Business and Leisure with Children
10.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
A little on edge of town but shops & town centre not far away. Spacious older motel but very clean & staff was very helpful.
Verified traveler
Friends and Family
4.0
/10
Reviewed 155 week(s) ago
Hotels.com verified review
I would hav expected a microwave & cutlery me mates TV worked BUT NO PIC only sound
Rhonda
Leisure with Partner
10.0
/10
Reviewed 167 week(s) ago
Expedia Group verified review
Lovely place to stay. Big room, was clean & tidy.
Nicholas
Business with Partner
10.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
Great all round
Sally
8.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
Good
Simon
Business
10.0
/10
Reviewed 178 week(s) ago
Hotels.com verified review
This is the only place I will stay in Emerald. Reasonably priced pet friendly accommodation close to town. Whether you have a pet or not I doubt you’d find a more comfortable place. With super friendly and accommodating staff
David
Leisure with Partner
10.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
The meals were excellent in the onsite restaurant, steak was cooked to perfection.
Helen
Leisure
8.0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
Nice, quiet, clean & comfortable
bill
Business
10.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
Great hotel for business travel
Daniel
Leisure with Children
10.0
/10
Reviewed 192 week(s) ago
Expedia Group verified review
Nice and easy check in, friendly staff, clean room, quiet and a very comfortable overnighter
Peter
Leisure with Friends
6.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
Xxx
Kay
Leisure with Partner
10.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
Had a really relaxing stay, very clean room, and comfortable bed
Robin
Leisure Family
8.0
/10
Reviewed 199 week(s) ago
Expedia Group verified review
Great location. The room was fine for an overnight stay.
Really appreciated the undercover parking when it started raining.
Overall an enjoyable stay and would definitely chose EEI again.
Thanks.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia