Overall Ratings & Reviews Hotel Vía la Villa

Friendly staff and helpful staff

A good location for restaurants and markets nearby.

Cama incómoda

Love is very much walking distance to everywhere nice and secure area, highly recommended

This place I do not recommend to anyone. I had things moved out of my room after I told them not to clean the first day I arrived. The receptionist mentioned that no one had entered my room but clearly I notice things being moved around. Too much noise at night as well and couldn’t sleep.

This hotel was located close to where we needed to be at so it seemed like the perfect fit. It has great pictures and was probably an amazing place when it was built. However at this time it is dirty and deteriorated with shredded towels, dirty hallways, our room had a broken door lock, the TV did not work, there was only an outlet on one side of the bed and it did not work. No wash cloths, very noisy, no blanket on the bed, the heat didn’t work…only blew cold air. Just not great.

This is a hidden gem. Low price, cleanliness, modern, good staff, what more can you ask for. I've stayed at this hotel 2 times now and it has been great. I didn't expect anything luxurious but what I did expect was a clean and convenient option and they exceeded. Thank you so much for your service.

For the price it was fine

Key do not works,

The property is faily close to the airport.

No deberían de poner ese tipo de lugares en Expedia

Close to Plaza Tepeyac

Todo muy limpio el personal 10/10 lugar seguro para mi todo excelente

I love the place

Service was horrible, this is half motel half hotel

The first room I got smelled like sewage. They changed my room after I commented and it was better but it had a lingering aroma. The staff was generally okay but the front office seemed annoyed that a guest was present. Besides that-the room was clean enough and I was able to rest.

N/A

I didn’t like to walk into the room and the tv was on and having pornography on. That was what disappointed me. I felt I was walking into a hooker room😥

That’s such a great place to stay

Lock of friendly staff