Overall Ratings & Reviews Lazuli Hotel Marsa Alam

A nightmare, avoid at all cost This was by far the worse experience we had at an Egyptian hotel - and we have been to a fair few including several along the Red Sea coast. They discriminate based on nationality, food is appalling, staff and management will do anything to get money out of you. We checked out after 2 days and they refused to refund the remaining part despite acknowledging their failures. In essence, apologising for discriminating is good enough and we should feel good about it! Absolutely appalling, the manager - Mohammed - is equally delusional as he feels to be respected because he us the manager and speaks 5 languages. Bizarre behaviour and we did not feel safe. Do yourself a favour and look around on forums for the negative reviews, you will see a trend. I cannot understand how guests can rate this hotel as good - again just do your due diligence and you will see why you cannot rely on these supposedly good reviews.

Quality Room service is a mess

It was great. Nothing wrong except for the sea most of the days the waves were very high and red flag was there except for the last 2 days. Thanks for everyone working there for the good hospitality and overwhelmed treatment especially Mr. Tamer Radwan. Thank you it won't be the last time to visit this real luxury hotel

Sporco, personale scortese, cibo poco e sempre quello, accesso al mare solo dal pontile, cosa che bisognerebbe segnalare, visto che non tutti sono nuotatori provetti. Sicuramente un posto che sconsiglio a tutti è dove ovviamente non torneremo mai più veniamo in egitto da oltre 20 anni, non ci siamo mai trovati così male.

Il cibo è un po’ monotono e non particolarmente buono. Le camere sono molto spaziose e purtroppo l’aria condizionata ci mette parecchio a raffreddare la stanza. Il Resto molto positivo soprattutto il personale