All was great, other than an issue at the restaurant. Chicken was raw but they corrected it immediately as soon as we notified the staff close proximity to everything including the stadium.
Manuel
Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Bad Customer Service
Melesio
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Todo muy bien. Ojalá que se renueve en sus instalaciones pues es lo único que falta ya que el servicio de su gente es lo mejor
Joaquin
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I checked out a day earlier but the hotel refused to refund me for the last day. This is not a VIP experience for sure.
Anita
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I really enjoyed the spa services. I got a massage and a pedicure, and they were so accommodating and professional.
Timothy
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff were very friendly and accommodating. The room was spacious and in great condition.
Gustavo
Business Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great place to stay
M Concepcion
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I love a room with hardwood floor instead of carpeting. The buffet breakfast is exceptional. The entire hotel clean and modern. I will return!
Delia
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Clean room great service overall
Jorge
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Property was clean and provided great hospitality. We would stay here again!
Claudia
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Es limpio y buen servicio
Ignacio
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
This was our second time spent at this hotel. It is centrally located and clean, comfortable and the staff was pleasant to work with.
Noel
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We enjoyed our stay, shower was nice and big. Location was very convenient to the state fair that was on while we were there. The restaurant had good variety and was good. The pool was the only thing that looked like it needed to be cleaned. The women cleaning our room and every one working there were very attentive and very friendly. We would stay here again. Thank you!
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JUAN D
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Muy conveniente a la feria de León
Melissa
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Clean and quiet. Good service. Not paper thin walls. Seems like you're by yourself in the hotel. Every year in January for the feria, i book the same hotel. Its a good hotel, near shopping center for boots.
Pam
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Clean, modern hotel with attentive staff
Cristian
Business
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Staff was helpful and attentive. Food and drinks were affordable.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia