Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work...
After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C?
Seriously?
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Verified traveler
Friends and Family
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Perfect for family trip.
Verified traveler
Friends and Family
10.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
Big thanks to Megan Chen for a warm check-in, Gilbert for handling a post-stay issue over the phone, and Zoe Zhang and her entire staff for their kind professionalism. Everyone we met was very friendly and helpful.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia