Overall Ratings & Reviews LUMA Hotel San Francisco

The staff was perfect and the service was great—friendly, professional, and attentive throughout my stay. However, I felt that the price for one night was quite high considering the limited room amenities available. Compared to other hotels in the same price range, the room lacked some expected features and conveniences. While the hospitality stood out, the value for money in terms of amenities could definitely be improved.

Highly recommended

This place was amazing!!!

Great location and very modern up to date facilities

The service was great, the views of the water were an added bonus, and room service was great!

For SF itself not being clean or safe, this place definitely IS clean and safe, and close to the ballpark/venue. Definitely will stay here again!

Beautiful hotel. Friendly staff. They let me check in early. Which worked perfect because we showed up early for a concert.

Valet parking charges can be less. I enjoyed the convenience to Oracle park and surrounding areas and being able to walk.

Honesty not one complaint. Loved the staff the location the amenities the roof top bar. The room was also nice and comfy. I will be staying here again.

Great

Love the hotel, the room was specious and clean

Nice n new n top notch hospitality

Was awesome hotel. For the bday weekend caught a Giants game at Oracle Park and was walking distance like 2/3 minute walk to the park. Will definitely recommend and will be staying at again if I’m back in the bay!!

Best option near Chase Center. Have stayed multiple times. Nice sized rooms clean and comfortable. Friendly staff!

Loved it

Good location, clean, easy check in, modern, good valet (but pricey), nice staff.

Excellent hotel. The place to stay if visiting Oracle Park. Staff were amazing and took the time to recommend several local places to eat amongst other personal touches, I believe Chris & Mitch provided high quality service to me directly but the entire team was pro. 10/10 would recommend & will be back again!

Absolutely average. This was one of the barest hotel rooms I have stayed in for this price. The service was fine. The room was fine. The only reason they charge this price is location. This would be a three star hotel anywhere else in the world. If you want to go to a giants game the location is great but don’t expect too much. Valet price is outrageous.

Only complaint was no soap in the shower and there were hairs in the shower that weren’t mine.

Convenient location to Oracle Park and Chase Center