Location was phenomenal for walking. Onsen was a nice way to cap the day

Hotel is in a great location near shopping and walking distance to 2 of the 3 Snow Festival sites. About a 7 min walk to the nearest train station though. Room is tiny, to be expected but no hooks and few shelves to make things easier. There’s literally no hook to hang your towel on. Also, lighting in the bathroom is atrocious, don’t even think about trying to put on makeup in there. Not only is it weak but it’s terribly unflattering!

Very clean room, excellent location

The room was clean and roomy for it to have 3 beds. We enjoyed our stay and will be staying again for our next adventure.

many shops and restaurants near by

Awesome hotel and their onsen with outdoor padio is the best! Their seafood parfait breakfast is also super tasty. I would take my family trip to stay here again.

Very central location …

Clean , friendly staff and excellent shower water pressure.

Very modern hotel

Good location, clean room

Rooftop bathtub was excellent

Clean, newer hotel. Nice breakfast w good options. Bonus Sento on top floor. Good location at end of Tanuki Koji shopping atreet. Very reasonably priced, even w breakfast for 2. Down side: room very small, almost no space to open pair of luggage.

Modern Hotel with great amenities. Breakfast was good.

Pros: Great location – within walking distance to most shopping districts and malls. Convenient – surrounded by plenty of eateries, making dining options easy and varied. Room variety – offers triple rooms, which is great for groups or families. Amenities – toiletries are available directly at the hotel lobby, which is handy. Cleanliness – room was tidy and well-maintained. Cons: Housekeeping during my 6-day stay was only done twice, which felt infrequent. The rubbish bins in both the room and bathroom were very small, making it hard to store even 2–3 days’ worth of rubbish. The triple room was quite dim, with limited mirrors, which made makeup application inconvenient for ladies. No free late checkout – extra 2,000 yen per hour (maximum 2 hours till 1 PM), which felt pricey and restrictive. Overall: Granbell Hotel is a great choice for its location, convenience, and room options, but could improve on housekeeping frequency, room lighting, and late checkout policy.

The washer and the drier was kinda bad. It didn’t fully dry my clothes + still smelly. But other than that, the staff was nice, the hotel was beautiful i absolutely loved it here!

Staff are great! Front desk and everyone I had contact with were just top notch!!!

Location is convenient and in walking distance to varieties of diner

Excellent property - very close to Tanukikoji Street and shopping area. Tons of restaurants and shops nearby . Also close to Love Neko (Cat Cafe) and Sapporo Tower/Odori Park. The hot baths upstairs were wonderful -- the food was delicious -- the customer service was superb -- very helpful staff -- the money exchange machine in the lobby was so convenient. The front desk staff helped me get a taxi when needed. I enjoyed everything about this hotel. Awesome room -- fantastic bed -- nice area - great food - very quiet room. I stayed here for a week and LOVED every minute. Just a few downfalls: No dinner at the hotel -- but lots of dinner places nearby -- I recommend Mel's Diner right across the street. I ate there twice in one week. The taco/fried shrimp and cucumber salad were amazing. (if you want something outside of the typical Japanese food menu). When I caught the bus to the airport -- there was a line -- and I had to wait for the second bus. Make sure you get to the airport bus stop near the hotel SUPER EARLY -- so that you don't miss your plane. :)

Great place to stay, near shops, 7-11, and other sights

I didn’t know what to expect as most of the hotels were fully booked for the Snow Festival. I was pleasantly surprised! The hotel was close to Odori Park for the snow sculptures. It’s steps away from Tanukikoji shopping street and easy access to underground shopping mall hence to Susukino for the ice sculptures. There are multiple convenient shops close by. Subways are accessible via the underground shopping mall. It’s a bit of a walk from Sapporo Station in the snow so we took a taxi that cost 1670 yen. If you don’t have a lot of luggage, can definitely walk underground from Sapporo station and exit on Tanukikoji street (outside Mega Don Quixote) then walk west to get to the hotel. Staff were friendly, helpful and fast with their service. Would definitely recommend!!! 😊