8.2
Very Good
From 161 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews The High Flyer

Number of reviews per page
20
40
Top reviews
Ramsey
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking space is limited to 4. Bar is just down stair.
Clare
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean. The room a little hot but supplied with an efficient fan. Plenty of tea, coffee, milk, soap, shampoo and hand cream. Ironing board, iron, hairdryer and room safe. Free parking close by.
Barbara
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tv was a nightmare! Huge screen but on Tuesday I couldn’t turn it off or mute it so had a terrible night. Emergency phone number didn’t respond. After new batteries it still wasn’t working properly. Needs a technician. I’m an elderly solo guest so really missed the tv. I have requested some financial compensation.
Jen
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay with fantastic staff. Easy walking distance to the centre of Ely. Nice spacious rooms. We had a wonderful meal there and would definitely stay again.
Christopher
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place needs urgent repairs the bathroom in particular
Dominic
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful! Very nice pub and the room was great with everything you need. Food was excellent - I was in a rush to leave and they even made my breakfast to take away for me. Would highly recommend!
Graham
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No Guinness and parking very open
adam
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice room, walks a bit thin so you can hear the neighbours.
Claire
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable room with everything that was needed for an overnight stay. Would definitely stay again if visiting the area.
Nigel
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely clean spacious room Staff very helpful and attentive Great food
Helen
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Shortstay while visiting family & friends Nice bright doubleroom with ensuit Small cosmetic faults Staff went out of their way to help Parking convenient but limited to a 1st come 1st stay basis- we had no issue Also big free council car park but restricted to 3hrs stay & no parking between 8-830 am So you need to get in hotel space
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Gillian
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Didn't use pool. Bar staff were extremely friendly and professional
Neale
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Fantastic stay, food was excellent, friendly staff
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good location, clean and tidy. Friendly staff.
Lydia
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room, easy parking, friendly staff great location
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Nice staff, parked in council car park at rear of pub. Room good with comfy bed and good decor, no Wi-Fi signal and awful phone signal too. Close to amenities with shops n restaurant's only a pleasant 2 minutes walk. No breakfast available as stated but there are cafes nearby most only open from 9 though
Ross
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Clean, tidy and the bed was one of the comfiest I have ever slept in! Check in was quick & easy, lady had great customer service.
Sue
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Few issues with missing things from the room…hairdryer and remote control for the TV. But the lovely landlady/ manager was amazing and I can thoroughly recommend this place. Central to Ely town…which is absolutely stunning. Truly a great find
Mrs
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Didn't have breakfast and if we wanted nowhere was open or unlocked
Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Room was clean and comfortable, food was lovely, the staff were brilliant and helpful. The only problem was the remote control for the tv didn't work and staff didn't seem to know how to fix it. While it's certainly not the most important thing we all know 99% of hotels have got TV's in them, it's standard these days so the staff should be trained in how to work or set up the remotes and there should always be spares. There should be a set of instructions near the reception or even in the rooms explaining step by step how to set it up. On the surface it doesn't seem a big issue but as I said if tv's are a standard thing these days then it's maybe a slightly bigger issue than it initially seems. Staff really should be trained in how to set them up. To explain how to set it up is nothing more than a 10 minute job. If you use 'One For All' remotes and buy 6 tv's, all the same make and model then it will be easy
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