Overall Ratings & Reviews Comfort Inn DeKalb - Adjacent the University

Wasn’t advised that I’d have to ask them to dump my trash or clean my room on the weekend. Had to request clean towels.No safe in room. Had to sign so many disclaimers that I asked about thefts. Room was comfortable and clean at check in. Staff were pleasant.

Our stay was comfortable. Great location close to the NIU campus and dining options.

Room was ok, but not cleaned well. It had a lingering smell that you might expect in a grandparents home. The shower had rust and was not used during our stay. Overall decent if you need it for a night, but wouldn’t recommend for a longer stay given the price.

When every other hotel gouged their rates for the graduation in town, they stayed decent on their rate. Always a reliable location to stay when we visit family. Close to everything. Even with the trains behind the hotel it’s quiet.

They had a malfunction with smoke detectors and it went off at 6 am, and again a couple hours later (for testing purposes).

Coffee pot was moldy.

Very nice front desk staff.

I liked the proximity to NIU. The room was nice and clean. The water in the bathroom got hot quickly. The fan and the light in the bathroom was rather noisy however and the light would not come on without the fan which was a slight drawback. But overall, I was pleased with the room and cost of the room.

Walkable to shopping and dining options in area.

We’re affordable, clean, tasty breakfast. Just wish they had potatoes.🤗 front desk staff very kind.

Excellent

Good location cockroaches in room for 130 a night

This property was very nice and comfortable to stay in. So much so, that I will be staying here for a little bit longer.

Clean

The room next to me was loud, arguing and slamming door at night. The carpet in my room, hallway and main floor needs cleaning or replacing.

First off, we did not get the room that was reserved! And of course they had no other rooms. Second, we couldn’t figure out why after flushing the water tank would not fill. Look inside and there is a syringe! The light in the bathroom kept shutting off, make it awfully hard to shower. Then would turn on at night for no reason. Fold out bed had a red round stain on it which freaked my teenager daughter out. Pool was under maintenance entire stay! Overall will not stay here again. For the price paid, was NOT worth it

The motel was average. It needs some TLC in the hallways and common areas.

Nice hotel near the university.

Simply put it served it's purpose. Nothing fancy here, but the staff is really nice and professional. Needs some repairs in the rooms.

They did not honor my reservation even though I called ahead to let them know I would be checking in after midnight. When I spoke to them on the phone about it, I was told it wouldn’t be a problem that I would arrive after midnight and that they would relay the message to the night staff. I got there at almost 3AM. There was no one at the front desk and it took over 40minutes to get checked in. I was then told that I missed my reservation, so I would need a new reservation altogether. After driving for 6 hours straight in the middle of the night, I was so exhausted that I had to bite the bullet and pay for a brand new reservation. I asked for a nonsmoking room, but the room I was put in smelled like cigarettes. The water in the bathtub would not go down the drain so I wasn’t really able to shower well. All in all, it was a nightmare of an experience.