The staff were fantastic and very friendly. The bedroom needs updated however it was adequate. The food is amazing, very tasty and plenty of it. I would stay again
Gary
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Ok it was very tired , maybe the false nail by toilet on floor was not great . Maybe the banging and crashing at 4am . Was tuff as I had to be up at 6am . But the main lady was nice
Adoniah
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The room had no ventilation, the towels were too old and worn while the bar area stunk of urine. The staff were brilliant I couldn’t have asked for more. In the early hours of Friday morning around 2am, a domestic violence incident occurred in room 2 that frightened me hearing a woman screaming and doors being slammed and man in pursuit of her. This was a real moment of fright.
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kevin
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Excellent place to stop. Will definitely use again.
Anthony
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very lovely pub, friendñy staff, amazing food, very welcoming and accomadating
Mark
Business
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Pub was ok, room dirty,dirty bedding and towels. No staff to complain to only bar staff who weren't really interested. Left after a few hours instead of staying the 2 n8ghts we had booked
Dr A D
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There was no restaurant, no wifi, and no soap.
Ben
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Didn’t stay
Elaine
with Partner
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great selection at the bar , fabulous chef , bedrooms very clean and lovely comfortable bed , not a lot of power in the shower , room a bit tired .
Overall a good stay
Anthony
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Small car park b
Rebecca
2.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Having contacted the hotel specifically to ask if someone is
Alan
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Bathroom in need of repairs bath panel coming off at one end toilet seat wrong size.towel rail missing music from bar too loud could hear it in our room
Gavin
with Partner
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
New management team had just taken over the accommodation but they were very friendly & helpful & quickly sorted out some minor issues. Room was very clean & comfortable.
Craig
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The bar itself and the staff - good.
Breakfast - None
Room - No soap.
Heaters - Very noisy
Couldn't get out of my room. It took me 45 minutes when a lady walking past the hotel helped me..
Venus
Friends and Family Family
2.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
It was an old building with worn-out furniture.
The toilet was dirty, and the mattress was old and unclean.
The service and staff behavior were good, though.
I think the place was expensive for what it offered.
The hot water worked well.
Robert
with Partner
6.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Room we stayed in was comfortable but tired, weekend music was loud but finished at 11pm, staff could not do enough for you unfortunately we stayed while a manager change over so no food available, little cafe next door claires kitchen is recommended, nice micro pub down high st, the Brunel suited our needs and price was very reasonable
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Pauline
with Partner
4.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Paid for a a deluxe room and it was definitely not deluxe.towels were poor the whole experience was very uncomfortable didn’t sleep well at all 😩 was not worth £95 that we paid and that was just for the room
phil
4.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
No food in the pub, TV had a damaged screen , no hot water.
Daniel
Business
2.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
The worst place we have stayed in years. Played dance music till 11:30pm every night, sheets had blood on them, bathroom had black grime around the shower/bath. Stay well clear
L
Leisure with Partner
2.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Room 10
Described as Deluxe Double!, I wouldn't give it one star.
2 bath towels and one hand towel that looked as though they had been used and refolded. I didn't feel brave enough to do a 'sniff' test.
No hot water after letting it run for two minutes.
No bath mat.
Bath panel hanging off.
No toilet roll holder.
No hand rails for shower. No nonslip mat either.
Main light in bathroom didn't work and kept flickering so light not adequate to see to shave.
Not even any soap, although information board on wall on way in states 'toiletries'.
No milk for tea and coffee.
We didn’t stay. Then had to fight for refund. Have written this sfter cooling fown period.
Room was generally grubby and not welcoming.
Lack of equipment and facilities would not qualify this room for one star on any tourism rating scheme, let alone a description of 'Deluxe'.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia