Lovely hotel right in the middle of the old town close to the beaches, shops and restaurants. We had a superior double room which was very spacious, the bed was very comfortable and the bathroom had a great shower. Whilst we didn’t eat breakfast in the hotel due the abundance of super cafe’s all within a few minutes walk of the hotel it was available and looked good. The hotel staff were very friendly and accommodating. Great service, great location and a great place to relax in Biarritz

Great stay, brilliant location amazing staff

Close to everything

Beautiful hotel & very centrally located between the water, restaurants and shopping area. Highly recommend!

Good hotel, walking street, lots of amenities nearby.

It was a very charming hotel in a very charming town. The location was great, lots of cafés and shops. The room was clean and comfortable.

We had a fantastic stay and meeting Willow the owners dog made my holiday. The hotel was clean and carefully styled and all the staff have a super cool vibe. Thank you

The room is a decent size however the shower had black mold on the lower portion of the tiled shower walls. Then there was that huge rainfall shower which gives off so much water that the drain couldn't handle the overflow. It was always leaking into the rest of the bathroom floor. But check in was a breeze, Laureen was fantastic. She gave us excellent dining options as well as options available at the hotel. I had a problem with the booking as we soon discovered that there was no refrigerator in the room when the listing in Expedia showed that all their rooms supposedly had them. Luckily Laureen came to the rescue to save the day. She also changed the property listing with Expedia, I hope. Merci beaucoup Laureen! Hotel was very near the beautiful beaches. We really enjoyed our stay. Yes, I will stay here again hopefully the grout situation has been resolved.

Hotel is fantastic. Great staff. Big room, lots of space, very clean.

A charming hotel in the old town of Biarritz and well located. It's in a pedestrian street so taxis set down / pick up in the nearby square and it's an easy walk from there. Hotel lobby is just a corridor. The rooms (recently refurbished) we were allocated were large and quiet - at the rear of the property. The tropical decor is interesting if misplaced in Biarritz. Bedrooms had very comfortable beds but valances need replacing. Furniture is modern and sufficient although bedside tables and lighting could be improved. The "design feature holes" in the cupboarding were a bit of a hazard - knobs would be less so ! Bathrooms spotlessly clean. Breakfast self service in the hotel's café is at street level and is open to the general hungry public. However, never a problem in being seated and the buffet is very well presented and delicious. Staff efficient, friendly and helpful. Speaking French is an asset !

The location of the property was outstanding. The Tiki bar was also very good

Wonderful property with helpful workers. I had a brief issue with being double-charged, but they got that fixed quickly. The area is lovely: Port-Vieux is covered in restaurants and shops and is inaccessible to cars, so it's a very popular pedestrian spot. Unfortunately, this makes it a less than optimal choice for morning people, as the food market across the street does not close until midnight and plays loud music until then which is clearly audible through the windows. The crowds do not disperse until about 1am. If you have a 9am engagement the next day, you will be suffering.

Hotel location is excellent right in the center. For that reason though you need to park away from it and roll your luggage. In the summer this is quite a challenge especially between 12 and 6 pm as parkings are small and packed The actual rooms are tiny with minimal space, staff is not particularly friendly or helpful, walls and ceiling are very thin so you just hope for quiet neighbours.

THANK YOU again for an amazing stay in your beautiful hotel. We wanted to send a quick note to mention that Elliott’s and Loraine’s help with getting our room earlier, making it easy with the luggage and late check out - all of this made the vacation in Biaritz extremely amazing. The Palmito suite with the terrace also made a difference - we C spent time in warm weather reading, having a glass of wine, enjoying morning coffee. Friendly staff made us feel always welcome.

Lovely and friendly staff

Great hotel near the Petite Plage! Spacious rooms, comfortable beds, cute decor, great amenities and wonderful staff!!! A great hotel for families or friends and couples, accommodating to everyone great location in Biarritz!

Cute little hotel with a beach vibe and comfortable beds. Centrally located.

Beautiful hotel in perfect location near the town beach. Lovely set up with Palmito restaurant across the road for breakfast. An absolute gem in Biarritz for those wanting to experience the best of what the city has to offer. We will be back for more surf, more food and a lovely hotel to stay in

Perfect place for a quick stay or a long one!

Very cute small room with a very good Shower WC. I intend to stay there again next year