Overall Ratings & Reviews 22land Residence Hotel 71 Hang Bong

Good job, convenient location, enthusiastic staff

Clean, luxurious, comfortable rooms and polite staff

Right in the center of the old town, close to entertainment venues, will come back when I have the opportunity to visit Hanoi

Friendly and enthusiastic receptionist

Clean rooms, near Hoan Kiem Lake, reception staff are very attentive and friendly

The shower heads are broken. I hope the hotel fixes them.

The staff is very enthusiastic. Luckily I booked a cheap price, the room was also very ok. The buffet was not special, but with this price and enthusiasm, it was very ok.

The soundproofing is poor so the rooms are very loud and we can't sleep at night and talk until morning. We called the reception to complain but couldn't.

Thank you everyone for reading these lines. As a first-time visitor to Hanoi, I expected to enjoy the ancient and gentle atmosphere of this place. However, the actual experience at the hotel I chose left me unsatisfied. Here are the points I want to share after 4 days of staying: 1. Laundry service: In Saigon, laundry is usually only about 20k/kg, but at this hotel, the price is up to 50k/kg. This difference really surprised me. 2. Motorbike parking: The hotel does not have a motorbike parking lot. The receptionist suggested that I park my motorbike at a nearby hospital or a parking lot next to the hotel for 50k/day. Meanwhile, in Saigon, parking a car all day costs at most 30k. 3. Food quality: This is the point that disappointed me the most. The fruit was not fresh, it seemed to have been reused from the day before. Hot food was also reheated, losing its deliciousness. The most worrying thing is that there are flies in the jar of pickled garlic - this is really unacceptable. 4. Air conditioning: It was quite hot at night, I wanted to turn on the air conditioning to make it cooler, but I couldn't adjust it myself. The air conditioning only has HEAT and FAN modes, and the use is completely managed by the hotel. In short, these are my personal experiences at this hotel. Although the location is beautiful and the price initially seemed reasonable, the quality of service did not meet expectations. Hopefully these shares will be helpful for those of you who are considering choosing a place to stay in Hanoi.

Location was very good, everything walking distance. But we little bit disappointed when we enter the room it doesn't like what I saw in the picture. Room was so small

Clean room, near center, enthusiastic receptionist!

The hotel is not soundproof, at night you can hear people moaning. Small room with no view compared to the price. Reception staff is a bit unprofessional.

The towels and sheets are too old, black and fuzzy.

No motorbike parking and not as shown in the picture

The location is right in the center so it's convenient to walk or go by car, the room is neat, the bathroom is clean, the staff is polite, however the breakfast buffet here is not very diverse and not delicious, but there are many restaurants around so it's always convenient to eat.

Close to the city center and many street food. Clean and spacious enough room. Comfortable to enjoy with business trip or family vacation, friendly staff

Hotel located in the city center and friendly staff

The hotel is located in the old town so it is convenient to travel. The rooms are clean, the staff is friendly. In a tourist area with this price, I am very satisfied to rent a room like this.

There is no elevator to the 2nd floor while it says there is on the trevaloka, I injured my hand and couldn't bring my things to the room, while there was only 1 female at the reception. The room has a window facing the wall, which is worthless. Poor soundproofing and no safety lock

The location is close to the city center. Want to eat, walk around in front of the hotel.