Overall Ratings & Reviews Kozy 15 Guesthouse

Cheap and very good location near every nice spot in Central Surabaya.

A strategic location to stay. In the center of town, easy access. A quiet environment, suitable to stay after a long activity day…

The place is comfortable, close to the city center and the price is affordable.

Good according to budget close to city center easy access

It's quite comfortable and clean. It's just that the soundproofing is lacking so the noise from outside is very disturbing.

Got the 4th floor, it was quite tiring without a lift, the rest was okay.

The room is clean, the sheets are clean, comfortable, the AC is cold, the bathroom is clean. Got 2 towels. Unfortunately there is no elevator, going up the stairs to the 4th floor is quite suffocating, the shower is slow, the water sometimes goes out, the staff is hard to find. Want to ask about the water when it goes out, can't be contacted back and forth, want to get your ID card when checking out, looking for the staff is not there for a long time.

Toiletries only have soap. Strategic location, just have to bring your own vehicle, it's easier because the place is inside. Mineral water does not have to be bought. Does not provide food for sale. Smoking area only on the floor. 2 is not available in every hallway. If you get a room on the floor. 4 must go down to the floor. 2. There is no elevator, aka relay up and down the stairs.

The room is clean. The AC is also cold.

The staff is nice and friendly, the room is relatively clean. Thank you.

The staff is nice and friendly, the room is relatively clean. Thank you.

The staff is nice and friendly, the room is relatively clean. Thank you.

The staff is nice and friendly, the room is relatively clean. Thank you.

The staff is nice and friendly, very helpful. The room is relatively comfortable and clean. Thank you.

No drinking water provided in the room.

The hotel is small but comfortable. The room is clean.

There were no towels when we entered the room, we only asked the receptionist in the morning and they gave us some, there was a written WA call but no response, there was no drinking water or toothbrush

The room was clean, the AC was cold, the TV and WiFi were smooth, but unfortunately the shower was too hot and couldn't be changed to cold, maybe it needs to be repaired, the receptionist was kind and friendly, the atmosphere outside the hotel was safe too.

Didn't stay here, because the purpose was different and cannot be refunded unfortunately.

The receptionist who helped check in was not friendly. The receptionist is not standing by at the counter. I have requested cold AC, only wind comes out. Room 201. Lots of ants in the room, cleanliness is very sad. Moreover, the condition of the room is like in the photo. There are no windows but glass, during the day it is really hot, at 1.45 at night there is a power cut until 6.30 in the morning. Can't sleep because it's so hot. And pitch black. The staff wasn't there when they wanted to complain. And there is no mineral water available.