Overall Ratings & Reviews ARTOTEL TS Suites Surabaya

Spacious room, bath up and bubble soap available, complete amenities, smart TV, spacious parking, fast CICO process.

It was nice because the room was spacious, clean, and the bathroom was also very comfortable.

The hotel is comfortable, the only drawback is that the lighting in the room is not bright enough...thank you

This was my first time staying here. Positives: The room is super spacious, the view from the 9th floor at night is quite nice, the TV is big, there's a pretty complete range of channels, the room is soft carpeted, it's clean, there's a coffee machine, and there's also a hair dryer. Negatives: All the sliding doors to the bathroom are stuck, the toilet doesn't have a shower (too modern for me 😅), and when I showered in the shower area, the water pooled and I had to open and close the drain. Overall, it's comfortable... just needs some maintenance.

The room is spacious, there is a bathtub, the staff are all very friendly,,, this is the 4th time my family and I have stayed here 😍

The Artotel team was very friendly in accommodating guests' needs, especially the restaurant team on the UG floor. Thank you, Ms. Afifah, Mr. Diki, and the rest.

Best hotel in Surabaya, been moving from one hotel to another for a week, this is the right one.

Very good Friendly staff Delicious food Very comfortable environment Very clean environment

Strategic location makes it easy for me to get around the city of Surabaya

Recommended!! And for the next trip, for sure, go to this hotel again.

Spacious rooms, friendly staff, close to the city center. The restaurant is complete and the menu is delicious.

Spacious, comfortable room, the best breakfast menu

Need a lot of maintenance, and too much noise from the other room it’s like the wall is so thin and there’s no sound proof

Soundproof room, big bathroom with bathtub

Spacious room, clean room, friendly staff

Such a great experience to stay here!

provide an exceptional stay experience

The hotel staff is very nice and friendly, satisfied with the service, next time will come back here again.

Staying here makes the family very happy with the spacious room size and affordable price.

The next room is noisy as if there is no soundproofing.