The airconditioning system was leaking inside the room and flooded some areas in the room although when we called the staff’s attention, they have responded prompty

All staff (housekeepers, front desk, security, maintenance) were all very professional, courteous and helpful.

I really liked this hotel. If I come again, I will definitely stay at this hotel.🤗😍😍😍

Convenient and walkable to grocery stores and restaurants

Nice place to stay at, very courteous staff, clean rooms. Would be better if they had an elevator. Breakfast was very good but extremely slow service. Don't come too hungry 😅 . I would recommend this place.

The worst. Hotel I have ever been.

Smelly water. Not senior friendly bec. it has no elevator. The staffs are very friendly and accomodating .

No elevator. Breakfast is at the restaurant with less than 10 choices to choose from.

Very nice and convenient location , close to the tourist spots.

The rooms were surprisingly spacious. The hotel is located at a great spot where you can plan your next trips. Rooms were standard but on the nicer side. The shower head in our room had its spouts pointed everywhere causing a bit of a flood in the bathroom, they’ve placed a towel by the shower entrance preemptively to help but It’s a temporary fix. Only major problem we had was that we booked 2 rooms and they prepared only 1 assuming only 1 room was booked for 8 people. Had to wait in the lobby for them to finish prepping the other room. Overall we had a nice stay inspite of everything mentioned. Noone was booked in the entire floor that we stayed and they gave us opposite rooms which made it convenient for our gatherings. 4/5

Washroom was not well maintain and dirty

I like the friendly and polite staff. They always greeted us with smiles and were very helpful.

Amazing room with the awesome view of the majestic Mayon volcano! Great service friendly staff!

Staffs were helpful and room was cleaned.

It was a very good experience it’s clean a new hotel they were doing some renovations to some rooms staff was very helpful in answering about any needs or information of the area

The staff is very helpful and booked multiple tours and transportation for me. The location is convenient, Cagsawa ruins and Daraga church are nearby. The restaurant in the same building has good breakfast and dinner options. I would definitely stay here again!

My judgement based on balance between price and all overscore. The price for 4 person room was expensive like in europe 5500 php/night (even discounted), and expensive in phillipines. Thow quallity was only Phillipine provincial standard. Breakfast was very poor, for this room price it schould be buffet type. Room look old and need maintenance, special bathroom was not looking good anymore. There is nothing you can do at the hotel, beside sleep and wash your self. I would not choose this hotel for plesures.

J'ai été agréablement surpris par la qualité de la chambre. Très propre, aucune moisissures dans la chambre de bain,qui est bien équipé. Je n'ai vue aucun insectes ou autres petites bestiole. Lit confortable. Smart TV. Services au chambre via le restaurant au rez-de-chaussée. Proche des différents fournisseurs pour les expéditions vers le volcan Mayon. Environ 15 minutes de Legazpi si vous allez au SM. Pour ce qui est de la vue sur le Volcan, oui sauf qu'il y a un gros arbre juste en face qui cache celui-ci, hihi. C'est ok. Petit magasin général au rez-de-chaussée pour de l'eau ou autres besoins.