Overall Ratings & Reviews Sosuite at Independence Lofts - Callowhill

Wonderful stay, would definitely recommend it to my family and friends.

Great place

Great location and great views of Philly. All necessities and decent price.

Close to restaurants and music venues

It was close to The Met. Little bodaga on the corner. The room was very nice and clean.

Great apartment in a convenient location. Front desk especially helpful as I got in late at night and the parking wasn't clear.

There were domestic disputes in the street in the early morning hours.

Since there was no hotel staff on site they could not resolve my inability to check in. I was stranded outside in the rain until some remote person could "call me back.". Then they blamed me for entering my information incorrectly. I felt mistreated and insulted

Do Not book this hotel if you like your vacations to be comfortable. When I got into the room, the window was blown wide open because it didn't fully latch. It was freezing out. Closed it and went to crank the heat only to find out the thermostat was broken. I texted (there's no human to talk to) and asked for blankets and got no response. The next day they brought a space heater which dried out the air but didn't really provide heat. But we could take a hot shower to warm up, right? Nope. Hot water ran out after about two minutes. In Addition - the Keurig didn't work, the walls and door were thin and let in All the noise (at six am!). All of this After putting down a security deposit. I contacted them with these concerns and they offered me a discount on a future trip. Which I will never be using.

Room was not available. Had to wait 4 hours to get another room. Horrible experience.

Did not spend much time in the room. It was clean and neat. Union Transfer is a 2 minute walk so that was awesome.

The Ad said “parking is available” but didn’t say with additional charge! It was $20 per day! Like everywhere else in Philly finding street parking was a challenge.

Beautiful clean lofts with self entry excellent stay

The surrounding area is not one we felt safe after dark.

Problems entering the property was told check in was 1.30pm but door code didn’t work until 4pm. Staff were as confused as me, but very helpful to get issues resolved. The property was nice but some physical instructions on how to use appliances would’ve been helpful. It all seemed a little “new” quickly erected to accommodate guests, some of the fixtures looked recently installed in a hurry. Making it good on the surface. I was provided with an incorrect internet code which made me pay out additionally for a wifi hot spot to resolve issues. First night, there was intense banging like someone attempting to break into a room, this lasted an hour. The other nights were fine. Staff overall head full, even if they were unsure what to do to resolve any problems. Sadly I had no phone to call, send messages to customer support during my stay. Make sure your phone works in the US is very good advice!

For the most part, the stay would nice. However please be aware that like a good 4 of the apartments are on the 9th floor and the elevator only goes to the 8th! You walk the last flight.

First unit was on the nineth floor, elevator only went to the eight floor, had to carry luggage up two steep flites. They moved me to another room on the sixth floor. Better. However, televison had no remote, unusable, stove top did not work, unusable, and finally they attempted to charge me for smoking in the unit, which never happened! A less than great stay.

It was nice

I would stay again. But the washers need to be left open. They have a mildew smell.

Very nice property with a great attached restaurant and bar. Not the greatest neighborhood but the building and attached parking is secure.