Overall Ratings & Reviews Vivari Hotel and Spa by Mantis

Nice hidden germ in Jozi

The venue is stunning, but the service was disappointing. We waiting a very long time for in-room service. Glasses and cutlery were dirty we could see lipstick stain on our glasses. My message bed towel was dirty with makeup & lipstick stains as well, that immediately put me off. The food was very dull and not tasty at at 1/10!

Property is very tranquil and has a relaxing atmosphere, which is very nice. We stayed there as it was close to all the places we needed to go. Service was very friendly but not as efficient as expected in a hotel of that category. E.g. coffee, bath salt, shower caps or water was nit refilled, you had to ask for it when needed. Food is good but choices are limited.