Great hotel!

Very nice room, exceptionally well appointed and maintained daily. Front desk was helpful, since I needed some help with planning and a concierge wasn't available. I'd stay here again!

Room walls so paper thin, we literally heard people next door farting and coughing, not even joking

Staff were amazing and the little touches made our stay fantastic. It was my husbands birthdays and the staff left some goodies in the room with a card which he loved. Then the following day ( because we checked in late the previous day) we had a call to say they had made him a cake and if they could bring it to our room.

We stayed for2 nights and everything was perfect. The staff at the front desk was super helpfull as well as the breakfast staff. The food at the breakfast buffet is high quality, with great variety. I highly recommend this hotel. Fabulous hotel.

Great hotel, short 20 min walk to the palace.

Lovely, Spacious, Clean room but the adjoining door to the room next to us is very thin…we could hear conversations and tv as if there were no door between the rooms.

Clean room Family friendly Great location

Overall a super modern clean spacious room with a fantastic view and great staff / service. It was just a little far out of town to regularly walk around 30 minutes.

Breakfast was fantastic, there was a huge selection of food, egg station. Room was very spacious. Lovely hotel, clean. Very helpful staff, front desk staff were excellent

The room was very clean, and the view was spectacular!

i was not given instruction on exiting the parkade during checkin, resulted in parkade gate not open due to the missing of the exit bar code. I have to back up all the way from the exit gate back to the parkade, you can image how this situation would be when lines of vehicles were behind me at the exit gate!

Clean

Staff were exceptionally rude for no reason, pillows are very uncomfortable. The rooms are actually quite bare and not as shown on the website when selecting this room. Loud noises can be heard in the night. This hotel is quite basic for the rate they charge per night… I would recommend staying elsewhere

The hotel is new and very nice. The roof top bar was closed for the season, however it was beautiful , in the 80’s and in the middle of September. It would have been beautiful. The drinks were kind of expensive and a very short pour. The beds were very hard, but the house keeping staff was visible when needed and got me a better pillow. Hotel was very clean and spa pool was beautiful.

As a couple with no kids, we wanted somewhere comfortable to stay, with great gym and facilities that wasn't too loud and still easy to get around. This hotel ticked all those boxes. The staff were lovely and helpful. Breakfast was worth booking as the immediate surrounding area wasn't as busy as the main tourist district. The gym is fantastic and the pictures actually do it justice. The walls aren't the thickest so you might get unlucky with a neighbour. It's also worth pointing out it's much more of a business hotel, so our holiday hours were different to a lot of others so pool etc was nice and quiet in the mornings and evenings.

The room was very clean and modern. The tub is a bit high for older people. I would perhaps offer a tub/shower combo or a shower only option for your 55+ customers. And the shower with the half window is only conducive when using the rain head. If we use the handle, the water ends up on the floor. Can cause water damage after a while.

Great experience.

Wonderful stay

Beautiful view, great spa amenities and dining options!