Overall Ratings & Reviews Motel 6 San Rafael, CA

It was real noisy. Parking is terrible.

Parking is tight. Coffee available from 8 to 9am but have to ring the bell everytime.

Checked in early morning around 1 am. Two individuals were walking around parking lot while checking in. Employee didn't seem concerned to see them there. Room was ok for the price and location.

Hotel had loud noise from neighboring room. We could not sleep for entire night. We complained but no action was taken.

FRICKIN ROACHES. EVERYWHERE

The property is in an ideal centralized location, but the surrounding area, which is out of the hotels control, is very seedy. There were domestic disputes that we could hear. It's too bad the area is so ghetto.

This place is Bad! It really should be closed. The area is not safe. Neither is the building. People obviously smoke in the rooms. My pillow case, freshly cleaned by the maid, had cigarette burns in it. Enough said......

I would’ve given them a five star, but I had issues with late checkout. I requested a late check out from the day. I arrived until the day I was departing it was granted, but I had housekeeping, knocking from before regular check out time up to until the time I was supposed to be checking out I also had front desk calling me, so the whole purpose of me sleeping in was defeated. I was pretty annoyed by the disturbances.

Parking is to small.

The hotel tried to charge my card before i even got to the room. I keep my cards locked until i use them, so since they couldn't charge my card without my permission theg canceled my room. I chose the option to pay when i arrived, not before. So the hotel canceled my room, then i had to drive back home 2 hours away cause i couldn't secure a room for the holiday weekend cause everything was extremely high cause of memorial day. I very much upset about the whole experience cause it cost so much money to drive back and forth this weekend. Very unacceptable.

Room seemed clean but old. Way overpriced! Blanket not much thicker than the sheet. Had to double it up. Woke early, thinking it was morning because of the bright lights outside the room lit the room with no way to keep out. Host was friendly and kind.

Very nice room clean checking in was very pleasant

Sure they have hourly and weekly rates, that kind of place. Staff was nice enough, and when I left at 5am believe I saw 24 hour security, which was reassuring, but next time I'll stay a bit further off the highway, probably in Mill Valley.

I stayed here previously in an upstairs room and it was great very clean. However this time I stayed in a downstairs room and it smelled so strongly of mold that I had a hard time sleeping! The laminated floors were swelling up from moisture damage. I noticed that the shower curtain is not low enough so it lets a lot of moisture on the floor so maybe that is the culprit.

I reserved a two-night stay 30 days ahead of time for an ADA room I called that 4:00 p.m. on check in day to make sure they don't give away my handicap room they said it will be fine when I get there in the evening I arrived at 9:00 p.m. was given a key for what I thought was a handicap room there was no handicap parking there was no grab rails in the bathroom the toilet was a low toilet this was not a handicap room and had many roaches. It was a long walk from the nearest parking space we crunched on roaches as we stepped into the room, funky smell prostitutes were strolling up and down in front of the motel and there were people in the parking lot walking between the cars looking in the windows I told the manager he Shrugged his shoulders and said call the police I just wanted my money back and to get out of there. It's a shame because I have not had the experience in the majority of Motel 6

Basic motel, inexpensive and good location for me, close to everywhere I needed to be

This motel is dumb. I requested a ground floor room. I can walk stairs in due to a handicap. That was notified at time of booking. When I check in at the front desk. I was informed that bottom floor would be more money. This is discrimination and against the disability act. The front desk clerk was rude and unwilling to help. The TV in th TVq e room. HOTEL.COM should not represent this propert. Will never stay there against C

Found roaches in the room all they said was oh well it’s just a bug

This is a very unsafe place... seemed like there's a lot of prostitutes and gang members around this hotel... don't venture out after dark... wouldn't recommend staying and won't stay again

Very clean room. Service is very good.