Excellent

The staff was great, the rooms are clean, and the location is super. Very safe and a lot of places nearby to shop and eat.

Clean room, is a different experience, is like renting a room in a big apartment but an hotel at the same time, thanks for everything

The staff has been very nice, my room was ready and very clean. They messaged me with codes information ans a welcome message before I expected. The area is very convenient, pleasant, and safe. The bed was very comfortable.

The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.

Un lindo lugar súper limpio y muy bien ubicado 10000/10

Very clean and staff very helpfull

Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.

Do you have to leave the shower running for 15 minutes before any hot water comes out

Excelente ubicación, muy bonito, limpio y buena atención en la recepción.

Cómodo, gran ubicación y muy acogedor. Muy recomendable

Excellent staff and service.

Really good location and views.

Great apartment with terrace and plenty of space. Located in a great place close to many restaurants and stores.

Great

Buena ubicación, personal hospitalario y limpio

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Habitación Limpia - Ubicación