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VNAHOMES Serviced Apartment

Explore VNAHOMES Serviced Apartment

Overall Ratings & Reviews VNAHOMES Serviced Apartment

Traveloka (290)

Other sources (47)

9.4

Exceptional

From 290 reviews

Provided by travelers on

Cleanliness

9.5

Room Comfort

9.5

Meal

9.2

Location

9.4

Service and Facilites

9.5

People often mention about VNAHOMES Serviced Apartment

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Staff Friendliness (22)

Room Space (20)

Family Friendly (17)

Surroundings (16)

Bedroom (16)

Hotel Area (15)

Distance to City Center (14)

Accessibility (14)

Wifi (14)

Check-in/out Time (14)

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Traveler Reviews VNAHOMES Serviced Apartment

Number of reviews per page

20

40

Customer reviews

TT

Trinh T. N. O.

Leisure

10.0

/10

Reviewed 4 week(s) ago

Staff is supportive and friendly.

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D***n

10.0

/10

Reviewed 8 week(s) ago

Excellent service, enthusiastic and attentive staff. Nguyen Ha and Tri were very helpful; I will definitely come back next time. Everything was great ❤️

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VT

Vu Thi M. H.

9.7

/10

Reviewed 12 week(s) ago

I accidentally booked the wrong dates, but the service was excellent. Staff members Thanh and Nguyen Ha helped me change the dates. They were very enthusiastic, cheerful, and professional.

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h***h

Staycation

8.5

/10

Reviewed 13 week(s) ago

The room is fully equipped, a small mini-apartment, the only drawback is that the location is a bit far from the old town.

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VD

Vo Dinh T.

9.4

/10

Reviewed 15 week(s) ago

A great experience. Friendly staff. Clean and comfortable rooms.

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N***n

10.0

/10

Reviewed 16 week(s) ago

The two staff members, Thanh and Ha, are very enthusiastic, attentive, and professional!

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DD

Do Diep A.

Leisure

8.2

/10

Reviewed 18 week(s) ago

Every time I come to Hanoi, I stay here. The service is good, the rooms are clean, and the staff are especially helpful and enthusiastic 💓

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Verified Traveler

10.0

/10

Reviewed 21 week(s) ago

Overall, my stay at VnaHomes was very good. The room was clean and comfortable, and the service provided was satisfactory. I had a pleasant experience and truly appreciate your hospitality.

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Verified Traveler

Staycation

9.4

/10

Reviewed 28 week(s) ago

The room was spacious, comfortable, and fully equipped. The staff were very friendly and helpful. There are many lovely cafes and delicious restaurants nearby, making it a great alternative if you're tired of staying in the Old Quarter.

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1 people find it helpful

L***i

10.0

/10

Reviewed 34 week(s) ago

It looks like a mini apartment :)) it lacks nothing, from kitchen, rice cooker, stove, kettle bla bla, the staff are attentive like real brothers and sisters :))) so I came back because this place is near West Lake, it's fun to sit all night long

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2 people find it helpful

V***u

Staycation

9.7

/10

Reviewed 46 week(s) ago

Staff is enthusiastic and supportive, room is clean and fully equipped

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3 people find it helpful

HM

Hieu M.

Leisure

9.1

/10

Reviewed 50 week(s) ago

hmmm i wish i had bigger slippers to wear

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2 people find it helpful

N***n

Business

9.1

/10

Reviewed 51 week(s) ago

Staff are enthusiastic and friendly. Will come back next time on business trip.

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1 people find it helpful

N***n

Staycation

8.8

/10

Reviewed 51 week(s) ago

Friendly and enthusiastic staff. There is a place to park motorbikes. If you go by car, you can park it nearby.

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1 people find it helpful

VT

Vo Thi H. G.

8.5

/10

Reviewed 55 week(s) ago

Friendly and enthusiastic staff

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1 people find it helpful

Accommodation's Reply

21 Jun 2025

Thank you very much for your compliments on our friendly and enthusiastic staff. Currently, I see that you give us 8.5 points - if you are satisfied, can we please give you a little more love to increase to 10 points? 🌟 High scores help us have more motivation and improve our service even better! Thank you very much!"

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N***m

Leisure

9.4

/10

Reviewed 56 week(s) ago

I chose this place for my birthday. absolute peace. great experience! will continue to support!

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Accommodation's Reply

21 Jun 2025

Thank you very much for choosing us for a special day like your birthday 🎂✨ I am very happy that you had a peaceful and wonderful experience here Currently, I see that you rate us 9.4 points - if you are completely satisfied, can you give us a little more love and a perfect 10 points? Your 10 points is a great motivation for us to continue to serve you well!

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NT

Nguyen T. T.

Business

9.4

/10

Reviewed 56 week(s) ago

Beautiful room, friendly staff, enthusiastic, supportive even at midnight. I am satisfied with the experience at Vna and will definitely save it as a checklist if I have the opportunity to go on a business trip to Hanoi. The staff are very good and professional. ❤️❤️❤️

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3 people find it helpful

Accommodation's Reply

21 Jun 2025

Thank you very much for your lovely compliments about the room and the VNAHOMES team 🥰 A special thank you for your support even at midnight - we are truly happy to serve you with the utmost dedication Currently, I think I am rated 9.4 points - if you are completely satisfied, can you give us a full 10 points of love as motivation to continue trying? We hope to welcome you back soon on your next business trip to Hanoi!

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N***n

Leisure

10.0

/10

Reviewed 60 week(s) ago

Friendly, lovely staff!

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VD

Vo Dinh T.

Staycation

10.0

/10

Reviewed 64 week(s) ago

Clean room, friendly staff, enthusiastic support when I need help. Worth coming back

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1 people find it helpful

ND

Nguyen D. C.

Staycation

10.0

/10

Reviewed 64 week(s) ago

The staff were enthusiastic and professional. The room was spacious and beautifully decorated. The price was reasonable. I will definitely use the service again in the future.

2 people find it helpful

Number of reviews per page

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40