Hotel Santika Batam

Explore Hotel Santika Batam
9.1
Exceptional
From 1,062 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about Hotel Santika Batam
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Bedroom (94)
Distance to City Center (93)
Staff Friendliness (93)
Ambiance (92)
Bathroom (88)
Hotel Area (85)
Accessibility (79)
Room Space (77)
Taste (76)
Variety (73)
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Traveler Reviews Hotel Santika Batam

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40
Customer reviews
Nur K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
A hotel with a beautiful rooftop view. Very friendly and helpful staff. Clean and fragrant rooms. Highly recommended.
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Accommodation's Reply
06 Jul 2026
Dear Mr./Ms. Noor, From the Santika Batam Hotel, we respectfully express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
We stayed for two nights and were very satisfied with the hotel service. The room was very spacious and the bathroom had a modern, masculine design that we really liked. The breakfast menu was varied and delicious. We are a family with two children, and this hotel was perfect for us. Best of luck to Santika Batam 😊
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Santika Batam Hotel. Thank you very much for your kind review and support. We are delighted to hear that you and your family were very satisfied with your two-night stay at our hotel and enjoyed the spacious rooms, modern bathroom design, and varied breakfast menu. As a hotel committed to providing the best family experience, your compliments are a great inspiration to our entire team. Thank you for your kind words, and we hope to welcome you and your family back to Santika Batam Hotel again on your next vacation! Sincerely, The Management Team, Santika Batam Hotel
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Kholisah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
All staff are friendly, the hotel is clean and the special one is the breakfast spot quite high on the 11th level. The view is beautiful sea surrounding the ferry terminal ⛴️
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Accommodation's Reply
30 Jun 2026
Dear Ms. Kholisah, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good location close to Megamall and Batam Centre International Port
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable. Beautiful views towards Engku Putri.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santika Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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I***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Overall nice experience. Ambiance, staff, and facilities. However, minor feedback: I think the shower needs a little bit of fixing. But having a pleasant stay here — recommended!
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Santikah Batam Hotel extends its deepest respects and gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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Susi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommends very nice view and comfortable. Family friendly, staff friendly. Always my favourite hotels 😍
1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Ms. Susie, From the Santika Batam Hotel, we would like to express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommended hotels in Batam with beautiful views.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, It is with great pleasure that we at Santika Batam Hotel express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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l***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Staff friendly, good breakfast. Near to terminal ferry Batam Centre.
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Accommodation's Reply
26 May 2026
Dear Mr./Ms Guest., Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Ria Z. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and comfortable. Friendly and communicative staff. Close to the port and easy access to everything. Very close to malls and Batam's iconic landmarks.
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Accommodation's Reply
26 May 2026
Dear Ms. Ria, Sincerely, Santika Batam Hotel. Thank you very much for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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ferlin s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
All was good 😊 I’m happy with the service
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Accommodation's Reply
26 May 2026
Dear Ms. ferlin, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The room is clean and comfortable. Easy check-in and out
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Accommodation's Reply
26 May 2026
Dear Mr./Ms. Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
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TEGUH W. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
Nice staycation and excellent service from the staff
1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr. Teguh, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
W***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel location is very near to Batam Ferry Terminal and Mega Mall, which is easily accessible. The hotel room is spacious and clean with essentials provided. The TV is a smart TV with YouTube access, etc. The buffet breakfast had quite a wide variety of foods. Overall, I highly recommend staying at this hotel.
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Accommodation's Reply
09 Apr 2026
Dear Guest, Warmest greetings from Hotel Santika Batam. Thank you so much for your highly recommended review! We are delighted that our strategic location near the Batam Centre Ferry Terminal and Mega Mall made your travel and shopping experience effortless. It is wonderful to hear that you enjoyed the spaciousness and cleanliness of our rooms, as well as our Smart TV features like YouTube access to keep you entertained. We are also glad that our buffet breakfast variety hit the mark for you. We look forward to welcoming you back to Hotel Santika Batam for another excellent stay in the near future! Best regards, Management Hotel Santika Batam
l***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Staff helpful and friendly, near to Grand Batam and morning market
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Accommodation's Reply
06 Apr 2026
Dear guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
V***t
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Check-in process very fast. Staffs very smiley and friendly. Room #512 very spacious and bright. AC working well. Had a strange smell in the toilet, but after I sprayed the flooring with water, the smell subsided. Good water pressure for the shower. The mini fridge seemed to be not working. Had breakfast on level 11 with a wonderful view of Batam Center. The buffet spread was delicious. I love the egg station, fast and no queue.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Mr./Ms. Guest, Warmest greetings from Hotel Santika Batam. Thank you very much for your rating and for choosing to stay with us. We are glad to know that you had a positive experience, and we look forward to welcoming you back for an even better stay in the future. Best regards, Management Hotel Santika Batam
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Ainun B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I swear, I absolutely love this hotel. Besides being conveniently located, the rooms are clean and spacious. I'll definitely stay here again if I ever go to Batam.
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1 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Mr./Ms. Ainun B, Sincerely, Santika Batam Hotel. Thank you very much for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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HAFIDATUN N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Best, next time will repeat of course
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Accommodation's Reply
09 Apr 2026
Dear Mr. Hafidatun, From the Santika Batam Hotel, we respectfully express our sincere gratitude for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We look forward to welcoming you again for an even more memorable stay. Sincerely, The Management Team, Santika Batam Hotel
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Yusmantit Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Location is ok, near the mall, near the port
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Accommodation's Reply
26 Mar 2026
Dear Mr. Yusmanthid Wai, Sincerely yours from Santikah Batam Hotel. Thank you very much for your rating and for choosing to stay with us. We are delighted to hear that you had a positive experience. We sincerely hope to welcome you again for an even more memorable stay. Sincerely, The Management Team, Santikah Batam Hotel
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Dwi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
1. By God's will, we had roommates who were (probably) in a group. They were chatting and laughing out loud, and as the night went on, they started singing karaoke, and the sound was clearly heard in our room. 2. In the morning, the kids were already excited about changing into their swimsuits, but when they arrived at the pool, they were "undertreated." Maybe the treatment shouldn't be on the weekend, especially early in the morning. Hopefully, this will serve as a valuable lesson. Thank you.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Mr./Ms. Dwee A, Sincerely, Santika Batam Hotel. Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you experienced, both regarding the noise from the adjacent room and the condition of the swimming pool during your stay. We are deeply sorry that you were disturbed by the noise and karaoke activities of the group in the neighboring room. Regarding the pool maintenance on the weekend morning, we understand the children's dissatisfaction. We know this is the best time for families to relax. We will reassess the pool maintenance schedule, which will be conducted outside of regular guest hours or on weekdays, to ensure the facility is always available on weekends. Thank you for your valuable feedback. We hope you will give us the opportunity to welcome your family back again for an even more peaceful and enjoyable experience. Sincerely, The Management Team, Santika Batam Hotel
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Number of reviews per page
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