J***a

5.8

/10

Reviewed 85 week(s) ago

room smells musty dust there are insects bed dusty spider web breakfast food is very little only a few items

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Accommodation's Reply

12 Feb 2025

Dear Mrs. Thika, Thank you for visiting Akasha Resort Hambalang and taking the time to share your stay experience. We apologize for the inconvenience you experienced during your stay at our Resort. We have conveyed your complaint to the operational department and the entire team, so that an incident like this does not happen again. It is our commitment to always provide the best for our guests, with your input, we will continue to strive to improve the services provided. Do not hesitate to contact us again, if you have any suggestions or other requests on your next visit. We and the team look forward to seeing you back to be able to provide better service than before. Warm regards, Taruna Argapati. General Manager

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Dewi

10.0

/10

Reviewed 89 week(s) ago

the room is clean and the service is good👍 the akasha restaurant and resort are very nice, especially the kid-friendly🫶🫶 next time I will definitely come here again

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1 people find it helpful

e***n

Staycation

9.4

/10

Reviewed 93 week(s) ago

Hospitality was good and such a good vibes

1 people find it helpful

Muhammad G. T.

Staycation

8.8

/10

Reviewed 97 week(s) ago

The experience of staying here is quite pleasant, the resort area is spacious with beautiful views, friendly staff, spacious and comfortable rooms, the food is quite delicious, there is a mini zoo, there is a well-maintained garden, there is also a beautiful garden. The drawback here is the swimming pool area which is rarely cleaned, the condition is a bit dirty not brushed, some chairs are also dirty and dusty. For the room and reception staff, they are very agile and fast, for the kitchen staff who are lacking, because the food preparation time is not in accordance with what is specified, so you have to wait again, so please improve it again. Overall quite impressive

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Accommodation's Reply

15 Nov 2024

Dear Mr. Muhammad G.T. Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati.

Hani R.

9.4

/10

Reviewed 99 week(s) ago

Yesterday I stayed at the Junior suite on the weekend for 2.2 million. The room is spacious, the refrigerator is big, the TV is with Netflix, the drinking water can be refilled for the first request. But unfortunately there is no bathtub. In my opinion, at that price it is too pricey 🙏🏻. Breakfast is not yet a buffet, you can choose to be delivered to your room or to the restaurant. The rooms are still small. Even though the place is very spacious. But the sofar really enjoyed it because it was not too crowded so the swimming pool felt private and there was a small soccer field for the kids to play. The staff is friendly. I asked for help to pack my clothes, thank God they agreed. Thank you 🫰.

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Accommodation's Reply

15 Nov 2024

Dear Mrs. Hani R, Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati.

Verra I.

Leisure

10.0

/10

Reviewed 114 week(s) ago

The greatest place for relaxing and enjoy the nature with fresh air, good food, warm hospitality and great experience.

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aanri a.

9.7

/10

Reviewed 115 week(s) ago

Best experience, best service, view, cleanliness, room design, bathroom, restaurant, friendliness... everything is perfect.

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2 people find it helpful

Mendri A.

8.5

/10

Reviewed 168 week(s) ago

Friendly staff, clean rooms and good views 👍🏻.

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1 people find it helpful

Accommodation's Reply

07 Jul 2023

Dear Mr. Mendri, Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati.

Sophia S.

9.1

/10

Reviewed 172 week(s) ago

I love the flower fields especially in the morning. The food so good I hope they may provide buffets next time soon. Overall I enjoy my time at Akasha! But this place not elder friendly I think.

4 people find it helpful

Lenny I.

9.4

/10

Reviewed 178 week(s) ago

The service is very good, the employees are friendly, the rooms are nice and clean, fun for family vacations and lots of spots for photos.

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2 people find it helpful

Accommodation's Reply

12 May 2023

Dear Mrs. Lenni, Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati.

Ameria W.

10.0

/10

Reviewed 180 week(s) ago

Hotelnya bagus kamarnya bagus cuma untuk tipe Junior Suite masih di bagian bawah. Yang bisa lihat view atas hanya yang Premier saja. Makanan enak belum ada buffet jadi diantar ke kamar tapi ada restoran di depannya. Baru ini nemu hotel yang Netflix dan Youtebe on. Keren sih jadi gak bosen di kamar juga. View hotel bagus sekali.

2 people find it helpful

Accommodation's Reply

11 Apr 2023

Dear Mrs. Ameria Wardani Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati

Erwin J.

8.7

/10

Reviewed 182 week(s) ago

Nice place to have staycation with family, stayed for 3D2N at Junior Suite room 106. Such a nice interior and design, but unfortunately the aircon is not cool enough for such big room even we already maximize the temperature and fan, still we felt not cool enough. Lucky in the night the rain falls which makes cooler. Another is, I found red stain in the bed sheet, on the leg part, seems it was nail polish stain, and also brownish stain on the other side. But overall is good because the staffs was very friendly, responsive and helpful. The foods was good, the view and so the facilities (wifi, pool, and mini zoo).

3 people find it helpful

Accommodation's Reply

04 Apr 2023

Dear Mr. Erwin Jadhisna Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati

Dwi E.

9.4

/10

Reviewed 187 week(s) ago

Come on the weekend, the price is expensive, but the service is really the best, private, the view is good, friendly, polite, the employees are all friendly, clean, the facilities are many, there is a mini zoo, mini botanical park, etc., God willing, come again, thanks

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1 people find it helpful

Dinda U.

10.0

/10

Reviewed 197 week(s) ago

Very good facilities and service, very polite receptionist (Mas Rizal).

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3 people find it helpful

Accommodation's Reply

14 Dec 2022

Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati

Andari P.

10.0

/10

Reviewed 198 week(s) ago

Satisfied and happy to stay here, the place is comfortable and clean. Apart from the swimming pool, there is a mini zoo facility as well. We can feed the animals. The resort area is quite large, you can go for a walk while breathing the morning air with your baby grandparents. Road access to the resort is also easy and wide, from the Sentul Circuit toll gate, about 20 minutes.

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1 people find it helpful

Accommodation's Reply

09 Dec 2022

Dear Mrs. Andari Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati

Alf R. R.

8.2

/10

Reviewed 203 week(s) ago

Rekomendasi sekali untuk menginap, view bagus. Pelayanan ramah. Berasa private resort karena saya nginap bukan saat weekend. Saran untuk restonya aja supaya memperhatikan rasa dari masakannya, karena harganya tergolong tinggi, jadi musti worth to pay. Untuk kamar dan fasilitas lainnya cukup baik.

3 people find it helpful

Accommodation's Reply

31 Oct 2022

Dear Mr. Rizal, Thank you for staying at Akasha Resort Hambalang. Also thank you for the input and suggestions, we will improve it in the future for our guest satisfaction. Looking forward for your next stay at Akasha Resort Hambalang. Best Regards, Taruna Argapati

Akasha Resort Hambalang

Overall Ratings & Reviews Akasha Resort Hambalang

8.9

8.9

8.7

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9.3

Traveler Reviews Akasha Resort Hambalang