Overall Ratings & Reviews Urakusatsu Tou

The onsen district has amazing accommodations. Everything was above par at this establishment, being a newer building but the dinner and breakfast was a little disappointing compared with other places I stayed at with comparable price.

Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall.

The room has a nice view and it is well decorated.

Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town.

The room was spacious, with high ceilings and large windows. We stayed for one night, and it was comfortable. The dinner was just okay, but the breakfast was delicious. The only downside is that the men's and women's onsen baths didn't switch, unlike other onsen hotels I've stayed at. This hotel has a more Western style It's not a traditional onsen ryokan. But overall was a great experience!

The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!!

The property facilities are good but the service is average and seems the staff shortage affecting the service level. Food quality is average.

Beautiful hotel in the hot springs. Perfect to get away from the chaos of the city.

The staff were unaccommodating , dismissive, and unhelpful and lacking insight into guests needs. They were unwilling to accommodate us for breakfast because we did not book at the time of our initial reservation - despite their dining room being more than 1/2 empty and when nearly all other restaurants in town were closed because of the day of the week ( apparently most breakfast places are closed on Wednesday.) They could have made our stay terrific with the slightest effort which they were unwilling to make.

Overall a nice authentic experience in a convenient location. Only let down by uncomfortable beds and lack of drinks available from the bar after 10pm! The authentic japenewe breakfast was beautifully presented but there were no other food options if it was not to your liking. Rooms were clean well equipped with nice bathrooms. Hotel very central and within easy reach of the main centre.

Good customer service. Nice location.

Dinner and breakfast are superb.

The dinner that we had for 2 night was superb, presentation and taste like a Michelin star restaurant. Room was spacious with a view, staff were attentive and willing to help with any requests even at night. BF box tasted good. Within walking distance from bus terminal and maybe that’s why the hotel doesn’t offer a shuttle bus service which we needed due to our large-sized luggage

Location Location Location

前から気になってたところなので とても楽しみにしていました！ 湯畑からとても近く観光しやすかったです ご飯も窓際で半個室のような空間でゆっくり食べれて料理も全部美味しかったです！ 娘がお漏らしをしてしまいクリーニン代も覚悟してましたが大丈夫ですよと言っていただいてとても助かりました 家族旅行でとてもいい思い出になりました！ また泊まりに行きたいと思える宿でした！！ ありがとうございました

創作懐石料理が美味しかった。朝食もバイキングではなく、手の込んだ料理が少量ずつ食べられてとても良かった。夕、朝食どちらも洒落た器に盛られ、料理を引き立てている。ただ、ワインは高い割にはアルコール臭くて、口に合いませんでした。

食事とお風呂と部屋は、満足できましたが、エレベーターが一台とか、駐車場が遠いし、チェックアウトの時間が、長すぎました。もう少しフロントを大きくして欲しいです。

部屋は広く快適で、食事も美味しかったです。 エレベーターが１機のみで待ち時間が長く感じた点と、屋上の貸切露天風呂がメンテナンスで使えなかったのは残念でしたが、総合的に見るととても良い宿で、また来たいとおもいます。

とても綺麗で清潔なホテルです。 ただ外国の従業員の方で一名だけですが、かなり態度が悪かったのがほんの少しだけ残念でした。 一階の出入り口地蔵の湯が目の前でしたし、その周りも夜になるととても綺麗で夜の観光にもおすすめです。 また行きたいと思えるくらい素晴らしいホテルでした。 ありがとうございました。

建物は新しく清潔感あり。