Hello R*y, warm greetings from Bobobox Indonesia! Thank you so much for your Bobocabin Package review. We apologize for the inconvenience, especially the bathroom door in your room that couldn't be closed properly. Additionally, we apologize for the lack of an umbrella at the outdoor table area, which prevented you from relaxing comfortably during the light rain. There was also a leak in Cabin 9 during the rain. We have forwarded your feedback to the relevant team for immediate investigation and repair. Guest comfort and satisfaction are our top priority, and we greatly appreciate your feedback, which will be used for future evaluations and improvements. We hope to welcome you and your family back to Bobocabin again in the future. If you need any assistance for your next stay, please contact our customer service team via WhatsApp (chat only). See you soon! 🐨 Syasya Customer Service | Bobobox Indonesia