It was ok. Breakfast could be better

Spa could open earlier

This place was so disorganised and the breakfast was very disappointed - for the cost amount paid I expected better.

Cross posting from Google reviews: Updated: Please do not believe hotel response, especially about breakfast food selection. I feel obligated to share our experience. This is not our first time staying in a 4-star ski hotel in 3 Valees, but it is our first time experiencing service at this level while being charged 4-star prices. This is a very basic ski hotel. It is not a 4-star property and should not be marketed or priced as one. The price point (€1100 per night) is completely unjustified for what is offered. This morning, we were ready to hit the slopes when we discovered that our skis and boots had disappeared from our locker. I went to reception to report that our equipment had been stolen. Instead of immediately trying to resolve the situation, the receptionist repeated “calm down” four times. Eventually, they realized that they had initially given us the wrong locker. When another family complained, they simply moved our equipment to a different locker — without informing us, leaving a note, or apologizing. To make matters worse, my leather ski gloves were placed on a ski boot warmer, which completely ruined them. The leather cracked from the heat. Thankfully, I was able to buy a replacement pair in a nearby store, but this should never have happened. Guests openly sit in the sauna discussing how poor the service is at this hotel. There is also no proper bathroom room amenities — no shampoo or conditioner, just a basic shower gel/shampoo combination. No toiletries, n

Everything was perfect. The staff were very friendly and helpful

A special thank-you to Ariane (the manager): I accidentally left my ski jacket at the hotel, and she went above and beyond to help me ship it back to the U.S. Smooth, kind, and incredibly helpful. Truly outstanding hospitality. Highly recommend!

Excellent new hotel. Great location on the slopes. Clean. Fast wifi. Great breakfast. Highly recommend.

I loved my experience. Although the housekeeping could have done a better job. Beautiful rooms and hotel

Really nice place. Clean and modern and very easy ski-in/ski-out. Elevators are an issue at times, but that is my only co plaint. Otherwise a great hotel. And the elevator is a nuisance, not a serious problem.

Clean, new, but busy bed and breakfast accommodation. Quiet, rooms cleaned every day, spacious. Pool and sauna very good, but also busy.

The hotel is very very good. They give great attention to customers, they give delicious breakfast and the hotel is totally brand new.

Great breakfast and free shuttle to the ski lifts.

Amazing hotel! Definitely worthy of its 4 star rating. Spacious rooms with high quality decor. Breakfast was plentiful and varied. We booked a hotel ski locker and loved the easy access onto a blue slope. Would highly recommend.

Great hotel, comfy bed, good facilities but bar ran out of beer on the first night and closed afterwards.

Had a lovely skiing holiday. Ski in/out. Staff were very friendly and helpful. Loved a new pool and spa area

We stayed 3 nights our room was never hoovered,also we stayed 4people in our room and daily they were giving us 1 bottle of water (330ml) I couldn't understand the point of it, either you give per bed 1 bottle or don't give at all.

This was a bizarre and very disappointing experience. So much is wrong with the manner in which the hotel is run that it is hard ti know where to start. There appears to be a signie; staff were either unsure as to what to do or disinterested

A améliorer : piscine un peu fraîche, pas de frigo et produits hygiène minimum, peu de casiers à ski pour le nb de chambres. Bien : taille de la chambre pour 4/5 personnes, acces aux pistes, petit déjeuner, superbe vue depuis l 'espace détente.

Rett ved løypa, heiser tar deg overalt!

Parfait 👌