Overall Ratings & Reviews Old San Juan Rentals

This is our second time staying and we absolutely love this place and we strongly recommend it! Close to shopping, restaurants and lots of sight seeing. Idk that we would stay anywhere else!

Great location. Lots toDo Within walking distance. Easy pick up for Uber in the plaza two blocks away. Can get quite noisy at night but that’s to be expected given the location. Property itself needs lots of care. Hot water was scarce. Ants in the kitchen. Micro wave and shower dispensers were broken. Linen meeds to be updated. Poor lighting unless the shutters are open. Great deck with nice views, but it needs to be renovated.

This place was beautiful and we had a wonderful stay! Will definitely try to stay again!

The location is at a major attraction (La Fortaleza) and therefore very busy and can be noisy until late.

We had zero hot water at the property. When I reached out regarding us not having hot water I was told the building was old. But there was hot water to the sinks. The property wasn’t the cleanest, but we made due. We aren’t the type of people to complain, and didn’t get one decent shower the entire 3 days we were here. It was so cold showers were 3 min max. We also kept receiving messages to turn off lights and ac, so I’m pretty sure they are trying to save money by not offering hot water in the showers to guest.

The staff was so friendly and amazing. Our washer broke and they did our laundry for us the communication was perfect and staying in old San Juan was absolutely perfect. Everything was so walkable and accessible I can’t imagine staying somewhere else it was right in the middle of everything and the street of the rentals doesn’t have cars on it so it was so peaceful and quiet. Would highly recommend.

Excellent!

Great location (but extremely loud outside). Shower does NOT work. Either scalding or freezing. Tried it twice. Needs towel bar in bathroom, coffee table, luggage rack and side table in bedroom.

It was wonderful! Perfect location and the place was beautiful and super clean. It had everything we needed for our stay.

Fantastic apartment in the best location! My only warning is to expect a good amount of noise at night. Bring earplugs and you will not regret staying here.

I Love it

Loved the area. Nice space and balcony Noisy sometimes. Shower temperature hard to regulate.

Great experience from the communication to any requests/ questions we had! Beautiful views and easy access to dining and shopping. Will be staying here again!! 10/10 experience made this birthday occasion extra special!

I don’t usually make a review when things went wrong but I must share my personal discomfort on this stay. The access to the upper rooms were not as easy as expected, with no elevator and steeped stairs, especially when you have big/heavy luggage, and you are not in your 30-40’s anymore. It’s well located in the heart of Old San Juan, but too noisy at late night when try to concilie sleep after a long day touring the island. The water at shower never got hot enough for a pleasant, so we had to do it jumping in-out…and I saw little insects at the kitchen countertop.

Although this property was centrally located, well stocked, clean and roomy, it provided a unique layout that could cause some problems for older folks or those with mobility issues, as well as young children. Great place for younger larger group. Climb up long flight of winding stairs with suitcases proved challenging for some in our party.

I enjoyed my stay. We did lose the AC for a couple of hours but communication was excellent and issue resolved same day. Unit definitely can use upgraded furniture BUT for the overall cost I would stay again. You get what you pay for. Close to everything and yes noisy...but being from NYC felt normal. Thank you guys!

Great Location, Beautifull apartment but needs updating. Shower valve needs replacement only HOT or COLD no warm. Upstairs flooring needs replacement, think it had water damage. Bedroom bed frame hand made from CCA Green wood, LOL.. Clothes washer out of service. No space for cloths, no dressers or anything just one small spot to hang few things. Couch is nasty needs replacement.

Many things to do. Restaurants, shopping, sports bars, sightseeing I could go on. Loved everything about it. Highly recommend it.

Great location but noisy at night ad room was dated. Tv did not work but not why we were there. Room could use a uplift but awesome surroundings of Old San Juan.

The property itself was beautiful and in such a great location! We were walking distance from everything. The agency was very responsive to all of our needs. Only downside is we did not have any hot water during our entire stay. We were told to let the water run for 15-20 mins but even then the water was still cold. Also the door to enter the unit needed to be pulled and jiggled in order for it to unlock so we struggled getting in. Otherwise the property was great and if this problems were fixed I would definitely stay here again!