Julia N.

10.0

/10

Reviewed 2 week(s) ago

This beautiful hotel is located near the beach, making it convenient for enjoying the attractions in Bai Chay.

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Nguyen M. T.

8.8

/10

Reviewed 4 week(s) ago

The hotel is suitable for the living conditions and has complete amenities.

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V***i

10.0

/10

Reviewed 5 week(s) ago

The room was nice, close to the city center, and the staff were friendly and helpful. I will definitely book again next time.

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PDC V.

10.0

/10

Reviewed 8 week(s) ago

Excellent. The room was very clean. It's conveniently located 500m from the beach.

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2 people find it helpful

P***y

Leisure

8.5

/10

Reviewed 8 week(s) ago

Everything is good, but the room is not soundproof well. I heard lots of children playing until late midnight. I hope they can make strict rules to keep the noise low during night time.

1 people find it helpful

P***y

Leisure

9.4

/10

Reviewed 8 week(s) ago

The place and room itself is very good. The location was okay, but there were many children playing and screaming until midnight, so the sound was very noisy. Maybe it was just my bad day to be there on the same date with them, but overall it's okay.

2 people find it helpful

Xuân d. P.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Suitable for small families. Reasonable price.

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1 people find it helpful

C***u

Staycation

6.5

/10

Reviewed 9 week(s) ago

The management was unprofessional, assigning guests the wrong room. The accommodation wasn't near the beach, and construction was underway around the beach access, causing dust and noise. The advertisement showed the entire building, but in reality, it was just a small shophouse.

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1 people find it helpful

T***h

8.5

/10

Reviewed 13 week(s) ago

The hotel is near the city center, the rooms are clean and nice, everything is fine, I will return when I come back to Ha Long.

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6 people find it helpful

Accommodation's Reply

20 May 2026

Dear Valued Guest, Thank you so much for choosing our hotel. We appreciate your trust and choice. We hope you had a comfortable and enjoyable stay. Our hotel staff is always committed to meeting the needs of every guest. Your satisfaction is our greatest motivation, and we will continue to work tirelessly to provide the best service. If you have any suggestions or requests regarding your stay, please let us know. We will take all suggestions and requests seriously and work hard every day to provide even better quality service in the future. Thank you again for choosing our hotel. We hope to welcome you back again.

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L***e

Staycation

9.4

/10

Reviewed 13 week(s) ago

Everything was excellent, from the location and service to the room space and the hotel staff. The only downside was the rather meager breakfast menu.

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Accommodation's Reply

20 May 2026

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Verified Traveler

Staycation

9.4

/10

Reviewed 18 week(s) ago

I checked out late, but the hotel was very helpful. The staff were friendly.

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4 people find it helpful

Accommodation's Reply

15 Apr 2026

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Verified Traveler

Staycation

9.7

/10

Reviewed 18 week(s) ago

Highly recommended, helpful staff, clean and beautiful rooms.

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Accommodation's Reply

28 Apr 2026

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Vũ Ngọc Á.

9.7

/10

Reviewed 19 week(s) ago

The hotel staff were enthusiastic, and it's conveniently located near the beach.

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2 people find it helpful

Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Thank you very much for choosing our hotel. We appreciate your trust and choice. We hope you had a comfortable and enjoyable stay. Our hotel staff is committed to always meeting the needs of every guest. Your satisfaction is our greatest motivation, and we will work tirelessly to provide the best service. If you have any suggestions or requests regarding your stay, please let us know. We will take all suggestions and requests seriously and strive to improve the quality of our service in the future. Thank you again for choosing our hotel. We hope to welcome you back again.

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Nguyễn Q. H.

9.7

/10

Reviewed 20 week(s) ago

The staff are friendly and enthusiastic.

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3 people find it helpful

Accommodation's Reply

15 Apr 2026

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Cao D. C.

Staycation

9.7

/10

Reviewed 24 week(s) ago

The room was very clean, with no musty smell despite the humid weather. They helped us upgrade the room when it became available, as we have two young children, and they didn't charge any extra fee. It was fantastic!

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4 people find it helpful

Accommodation's Reply

17 Mar 2026

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C***u

Leisure

10.0

/10

Reviewed 25 week(s) ago

The hotel is excellent for the price, and they're willing to upgrade rooms when available.

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5 people find it helpful

Accommodation's Reply

27 Feb 2026

Dear Valued Guest, Thank you for choosing our hotel. We deeply appreciate your trust and support. We hope you had a comfortable and enjoyable stay. All of our staff are committed to meeting your needs at all times. Your satisfaction is our greatest motivation, and we will continue to strive to provide you with the best possible service. If you have any comments or suggestions regarding your stay, please contact us. We will take your feedback seriously and continue to strive to provide you with even better service. Thank you for choosing our hotel. We look forward to welcoming you again.

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T***G

9.7

/10

Reviewed 28 week(s) ago

I visited during the off-season, so it was a bit quiet. However, the hotel staff were very helpful and provided all the necessary amenities for a comfortable stay. It's quite close to entertainment venues, but not near a residential area, so there aren't many diverse dining options. Overall, I still give it 5 stars and hope the hotel will improve!

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1 people find it helpful

Accommodation's Reply

09 Feb 2026

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P***m

6.9

/10

Reviewed 29 week(s) ago

Everything was fine except for the breakfast. There were few options and they ran out quickly. They were supposed to be out of food by 9 am, but by 8 am - 8:30 am they were already gone. Too few choices.

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4 people find it helpful

Đ***ỗ

6.5

/10

Reviewed 37 week(s) ago

My family went to the HL Bay race and booked a room and paid in advance. When we arrived, the hotel said there were no rooms available and we were transferred to a nearby hotel. The race started at midnight so our family had no other choice.

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10 people find it helpful

Verified Traveler

9.4

/10

Reviewed 43 week(s) ago

Nice room, convenient location, near the beach & nightlife stage! Highly recommend!

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4 people find it helpful

Accommodation's Reply

01 Feb 2026

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Halong Lavender Hotel

Overall Ratings & Reviews Halong Lavender Hotel

8.9

8.8

8.4

9.0

8.8

Traveler Reviews Halong Lavender Hotel