People often mention about Sans Hotel Roxy Jakarta
All
Bathroom (35)
Bedroom (33)
Ambiance (31)
Distance to City Center (23)
Staff Friendliness (22)
Surroundings (20)
Accessibility (18)
Hotel Area (17)
Soundproof (16)
Room Space (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sans Hotel Roxy Jakarta
Number of reviews per page
20
20
40
40
Customer reviews
A***a
10.0
/10
Reviewed 3 day(s) ago
Nice, clean, and comfortable. I'll definitely stay here again next time.
See original
Find this review helpful?
Verified Traveler
Business
5.6
/10
Reviewed 1 week(s) ago
Good location, but the room is very small, lots of cockroaches, the sheets smell, I slept on a towel because I was itchy.
See original
Find this review helpful?
i***i
5.7
/10
Reviewed 6 week(s) ago
Lots of mites, hotel room is very dirty.
See original
Find this review helpful?
A***a
Business
8.2
/10
Reviewed 7 week(s) ago
The room was decent for a layover. The air conditioning was cool, the room was clean, check-in was easy, and the lighting was good. I recommend staying there if you're in transit again. I was only in transit for a few hours, but I was able to rest a bit and take a shower.
See original
Find this review helpful?
F***a
8.5
/10
Reviewed 8 week(s) ago
The staff is not very friendly, mineral water is not provided, the door is difficult to lock, and the first time you enter it smells bad.
See original
Find this review helpful?
Rama R.
Transit
5.7
/10
Reviewed 9 week(s) ago
Please pay attention to the bed linens. For a SANS hotel like this, I consider them substandard. During my time on business trips out of town and staying at SANS-branded accommodations, they were known for their comfort and cleanliness. But this is the first time I've encountered such a deficiency in a SANS hotel.
See original
1 people find it helpful
Pujianti N.
8.8
/10
Reviewed 9 week(s) ago
Working in the hospitality industry, the FO's face is stiff and not very friendly, but the HK and security are better and more friendly.
See original
Find this review helpful?
O***i
5.3
/10
Reviewed 9 week(s) ago
The sheets weren't changed, the pillows smelled of sweat, there were cockroaches in the bathroom, the soap dish was dirty, and there was trash from the previous occupants.
See original
Find this review helpful?
m***m
8.5
/10
Reviewed 9 week(s) ago
Didn't get a towel, ordered breakfast but there wasn't any.
See original
Find this review helpful?
K***a
5.4
/10
Reviewed 9 week(s) ago
When I first entered the room, it smelled, and the toilet smelled too. I swear, from the moment I walked in, I felt uncomfortable with the smell.
See original
Find this review helpful?
F***a
5.0
/10
Reviewed 10 week(s) ago
There was a baby cockroach on the bed, so I just left. It was better to lose money than to lose sleep imagining a cockroach crawling around. I wonder if the mother will be looking for the little one. 🥲 If it's on the floor, it's better, but what about on the bed? 😭
See original
Find this review helpful?
R***a
6.3
/10
Reviewed 11 week(s) ago
There were small cockroaches in the room, towels and toothbrushes were not provided, and the TV was not a smart TV.
See original
2 people find it helpful
B***i
Transit
8.2
/10
Reviewed 12 week(s) ago
For me, just a short transit trip, everything was fine! Accessibility, a comfortable bed, cool air conditioning, warm water, and plenty of food nearby. But those tiny insects are real. So, for those with phobias, you know what to do.
See original
Find this review helpful?
A***u
Staycation
5.4
/10
Reviewed 12 week(s) ago
They cleaned it even more, and there were lots of cockroaches. Then, without further ado, they moved rooms. The mattress was full of white spots.
See original
Find this review helpful?
Verified Traveler
5.0
/10
Reviewed 13 week(s) ago
The room is full of cockroaches. When we wanted to move rooms, we weren't allowed to, tsk tsk. It's best not to stay here.
See original
2 people find it helpful
RC
RIZTY C.
Leisure
6.0
/10
Reviewed 14 week(s) ago
There were lots of tiny cockroaches in the room. Sounds from the next room could be heard in mine. The room was actually quite comfortable, but cleanliness issues, like cockroaches, made me constantly wary of them getting into my shoes or my bag of clean clothes.
See original
Find this review helpful?
s***y
6.2
/10
Reviewed 16 week(s) ago
The check-in process was long and noisy because the hotel lobby was in the same room as the karaoke room.
See original
2 people find it helpful
A***t
8.5
/10
Reviewed 21 week(s) ago
Overall, the price is okay. I wish the rooms could be cleaner.
See original
2 people find it helpful
D***d
7.9
/10
Reviewed 22 week(s) ago
Everything was great. I always stay here when I'm in Jakarta because the rooms are always clean. However, this time the small orange and blue pillows weren't washed, and they smelled strongly of dried human saliva (jigong). Please pay attention.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia