Dear Mr. Yosua, Thank you so much for your kind words. We’re delighted to hear that you had an absolutely great stay at ASTON Hotel. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back for another memorable experience. Should you need any assistance for your next visit, please don’t hesitate to contact us. Warm regards, Bayu Utomo Front Office Manager

Dear Mrs. Fatimah, Thank you for sharing your wonderful feedback. We are thrilled to hear that you had a great time with your family at ASTON Hotel. It’s fantastic to know that you were satisfied with our facilities, room service, and the spaciousness of our penthouse room. We always strive to provide a comfortable and memorable experience for all our guests, and your kind words mean a lot to us. We hope to welcome you and your family back for another amazing stay in the future. Should you have any special requests for your next visit, please feel free to reach out to us. Warm regards, Bayu Utomo Front Office Manager

Dear Mr. Cie, Thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience with us. It’s wonderful to know that you appreciated our pricing, staff, breakfast, and the quality of your room. Your satisfaction is our priority, and we’re so happy that we could meet your expectations. We truly look forward to welcoming you back on your next visit. If there’s anything we can assist with, please don’t hesitate to let us know. Warm regards, Bayu Utomo Front Office Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the hotel environment and the food we served. We will continue to strive to maintain the quality of our services to ensure your stay is always enjoyable. We look forward to seeing you again at Aston Mojokerto Hotel & Conference Center. Best regards, Bayu Utomo, Front Office Manager

Dear Mr. Ricky H, Thank you for your review of Aston Mojokerto Hotel & Conference Center. We sincerely apologize for the ongoing issues you experienced during your subsequent visit. This feedback is of significant concern to us, particularly regarding the parking area and the condition of the room doors. The management team has followed up on this and will continue to evaluate it to ensure prompt implementation of improvements to ensure guest comfort. We greatly appreciate your patience and trust, and we hope to have the opportunity to provide you with an even better experience in the future. Best regards, Bayu Utomo, Front Office Manager

Dear Mr. Ricky H, Thank you for taking the time to share your experience during your stay at Aston Mojokerto Hotel & Conference Center. We apologize for any inconvenience you experienced regarding the parking area and the condition of your room door. Your feedback is very important to us, and we will ensure that every point you have raised will be followed up immediately with the relevant team to prevent a recurrence in the future. We are committed to continuously improving our facilities and enhancing the quality of our services, so that guest comfort and privacy are well maintained. We hope you will give us the opportunity to return to provide an even better stay on your next visit. Best regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your review. We are pleased to hear that the service from our front desk staff, especially Leny, was friendly and helpful. We will certainly pass this feedback on to her as a token of appreciation to further motivate her to provide the best service. We look forward to welcoming you back to Aston Mojokerto Hotel & Conference Center. Best regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your review. We are pleased to know that the hotel's cleanliness and tranquil atmosphere, despite its location on the main road, made you feel comfortable. We will continue to maintain our quality standards to ensure your visit is always enjoyable. We look forward to seeing you again at Aston Mojokerto Hotel & Conference Center. Best regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your warm review and loyalty to Aston Mojokerto Hotel & Conference Center. 🙏. We are very pleased to know that the friendly service from the staff, the comfort of the room, and the delicious breakfast always provide a pleasant experience for you. Your review and trust are a great motivation for us to continue providing the best service. We look forward to your next visit. Warm regards, Bayu Utomo. Front Office Manager

Dear Valued Guest, Thank you for your review. We are pleased to learn that Aston Mojokerto Hotel & Conference Center was a comfortable choice, with affordable prices and a location that suited your needs. We look forward to welcoming you and your family back. Best regards, Bayu Utomo, Front Office Manager

Dear Mrs. Puput, Thank you for your review. We are pleased to hear that the staff's friendliness, the assistance of the security team, the hotel's comfort, the cleanliness of the room, and the completeness of the facilities provided a pleasant experience for you. We also appreciate your feedback regarding the soundproofing of the room, and we will take this into account to improve guest comfort in the future. We are pleased to hear that you continue to recommend our hotel. We look forward to welcoming you back to Aston Mojokerto Hotel & Conference Center. Best regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your review. We are pleased to know that our team's friendly service and the hotel's cleanliness provided a comfortable stay. We will continue to strive to maintain the quality of our services and facilities. See you again at Aston Mojokerto Hotel & Conference Center. Best regards, Bayu Utomo, Front Office Manager

Dear Mr. Perdhana, Thank you for your review. We apologize for the unpleasant experience you experienced with the parking service. This is certainly not the standard of service we expect, as every guest is equally important to us without distinction. We will immediately pass your feedback on to the relevant team for serious consideration in evaluating and improving our service going forward. We are also pleased to learn that the comfort of your room still left a positive impression on you. We hope you will give us another opportunity to provide even better service and meet your expectations on your next visit. Warm regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your review. We are delighted to know that you had a wonderful stay with us. We hope this pleasant experience will remain memorable, and we look forward to welcoming you back to Aston Mojokerto Hotel & Conference Center. Warm regards, Bayu Utomo, Front Office Manager

Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience related to the less than optimal air conditioning and the lack of breakfast menu variety. This feedback is very important to us and we will immediately follow up with the relevant team to provide a better guest experience in the future. We hope you will give us another opportunity to correct these shortcomings and provide more satisfactory service on your next visit. Warm regards, Bayu Utomo, Front Office Manager

Dear Guest M*a. Thank you very much, it is an honor for us to be your first choice when visiting Mojokerto. We are delighted to hear that the hospitality of our team has left such a warm impression. This review not only makes us proud, but also serves as a great motivation to continue maintaining the quality of our service. We can't wait for your next visit, and we hope that every trip to Mojokerto will always feel complete with Aston Mojokerto Hotel & Conference Center. Warm regards, Bayu Utomo. Front Office Manager