Traveler Reviews Quality Inn & Suites Thunder Bay Downtown
Number of reviews per page
20
20
40
40
Top reviews
Sol
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our room was clean, the staff were professional and breakfast was delicious.
Stephane
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
room not clean, you can tell the shower hasn't been cleaned for a while, dark spot and soap residu on the side of the bath. corridors were dirty, a lot of debris on the floors at all 3 floors. hotel is located in a meth user area, we were approached twice by the meth heads for money. won't recommend ths place
Kei
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
good hotel
Jordan
Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Positives:
The room was clean.
Housekeeping didn't clean out the fridge so there were 4 beers waiting for me when I arrived.
The bed was comfortable.
Breakfast in the morning was good.
Negatives (in chronological order):
There was a dude in the parking lot going through the dumpster for "empties".
There is almost no parking. Much less spots than a hotel of this size would need.
The night auditor checking us in didn't seem to know what he was doing.
The shower in the room couldn't hold itself up so I had to shower with one hand holding the shower head in place.
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susan
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good place to stop for the night. The staff was very friendly and helpful. Breakfast was good and we liked that they had real plates, cutlery and cups. I feel that really cuts down on the garbage and we appreciate that.
Robert
Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Dirty, awkward layout to the room. Could barely enter or leave the room due to narrow entrance. Furniture was stained and small tv barely visible from bed
Kristine
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nicely decorated, but that's it. Lobby, hallway and room was dirty. Bedding was stained and had hairs all over it, pillows had blood. So much hair and grim in the bathroom. Not a 3 Star Very disappointed and disgusting.
Mohammad
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
All good
Janice
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
No complaints about our stay and it was close to where we wanted to be!
Nadya
with Partner
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Upon arrival the lower lobby was not clean as the main lobby was. Superficially the hotel is clean, neat and tidy. It is good for an overnight stay. Breakfast was good. Bathroom did not have an actual door, it was a barn sliding door, which offers no privacy at all. Staff were friendly and helpful. Parking was easy.
Patty
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room ok, breakfast better some days than others. Motel had a restaurant at one time that’s now just the complimentary breakfast area. We told front desk that our shampoo bottle hanging in shower was empty, ignored.
Doris
with Partner
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very pricey for what you got.
Was not clean at entrance.
The carpets were soiled in the hallway and room.
Helen
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beautiful, clean, newly renovated room! Friendly staff with great customer service. A quiet room ..truly peaceful with a comfortable bed. In the morning a breakfast with multiple choices of hot or cold breakfast choices. Great Value for money- Helen & Joseph
Sylvain
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
La chambre est spacieuse, le déjeuner correct sans plus.
Dean
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was nice and clean...looks like it was renovated not too long ago. The common areas need work, especially the entrance. Good breakfast included bacon, eggs and potato's.
Nicole
with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I was forced to leave in the middle of the night after repeated knocking on my door by staff accusing me of calling 911. At one point the police arrived and told me the staff had sent them. The vending machine stole $10. The staff did not care. I was not refunded my money after I requested it and I will never use Expedia again nor will I ever stay at that hotel chain again. I am deeply disappointed in the customer service I received after being harassed and made to feel unsafe and unwelcome.
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Taras
with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Breakfast was well supplied. Staff were friendly and helpful as we ended up staying longer than expected due to our vehicle breaking down.
Curtis
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Ok at best. Stayed at better for sure.
Arlis
with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The building was being renovated while we were there, and stairs and hall weren’t being cleaned. Furniture in the room was stained. Sheets had a tear. The bathroom door was a narrow ill -fitted barn door that gave no privacy or separation. The shower was small and without a door or curtain, so the floor got wet. This was an intentional design. The toilet roll holder was broken. The staff was not friendly nor helpful when we asked questions. The room was expensive, tacky, and a disappointment. We cannot recommend this hotel.
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Richard
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great front desk team and staff. Quality room, and a good breakfast. Solid stay at Quality Inn.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia