9.6
Exceptional
From 369 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Luster Hotel

Number of reviews per page
20
40
Top reviews
Adel
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location by markets, shopping, and great restaurants. The front desk and restaurant staff were wonderful and helpful. The breakfast was great. Loved everything about our stay.
Lillian
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The Luster Hotel is very clean and the breakfast was very good. The staff is very attentive to anything you need. There was a small issue with the bathroom in our room, but they took care of it right away. I will definitely stay again in this hotel
Kathryn
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The outdoor pool was very nice. The hot tub stained green, not particularly hot and a bit questionable. Though we didn’t use, the gym seemed good. The overall greeting and assistance by staff was very good and the buffet breakfast was excellent. Our room was clean and well maintained.
Oren
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was nice but a bit small. The price is very high.
Andres
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent Pool and Spa. All the hotel smells good. Staff member Maria was very nice and warm.
Catarina
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I absolutely loved everything 💙
Maria
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Really great hotel the room was very small for a double but I was travelling solo so not a real issue if it was two adults it would have been a squeeze.
Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was very clean, had great amenities, it was very small. The breakfast was great. I never saw a shuttle, we were sent a message that we could book an airport transfer, but it wasn't free and Uber was cheaper. The hotel isn't a far distance from things to see, we were able to walk to most places within 20 minutes. The staff was great, there were plenty of outlets in convenient places, and we enjoyed our stay, I wish I had upgraded to a bigger room size so that we would've had a place for our 2 large suitcases.
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Whitney
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The front desk staff was lovely. They were quick to respond to WhatsApp questions, a broken elevator was quickly fixed. We really enjoyed our brief stay!
Ben
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Best hotel in Lisbon
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff were amazing. Hotel was clean and well decorated. Spa area was clean. Food was delish. Great location even though it’s in the business district. Would definitely stay there again
Jacqueline
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Super city hotel. Lovely staff. Excellent breakfast. Nice pool / spa facilities. Close to Metro too.
Xonana
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Amazing stay! The staff is very kind and the rooms are well appointed. Clean and nice
Viktoras
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

My stay at the Luster Hotel in Lisbon was truly perfect from start to finish. The hotel has a stylish and modern atmosphere, the rooms are beautifully designed, comfortable, and spotlessly clean. The staff were exceptional – friendly, professional, and always happy to help with anything. The location is ideal, close to the city’s main attractions while still quiet enough for a relaxing stay. The breakfast was delicious with plenty of choice, and all the facilities were top-notch. I couldn’t fault a single thing – Luster Hotel made my Lisbon trip extra special, and I would definitely stay here again!
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Oluwagbemisola
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I loved everything about staying at this hotel. The facilities were great,
Arnaud
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We really enjoyed our stay in this hotel. Very clean, cozy, very well equipped, generous breakfast.
Kevin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

This is our first time to Portugal and having booked the room for 3 people months in advance, we had quite forgotten what we were coming into. Getting here, it was about a 10 mins car ride from the airport. Despite us arriving at the hotel around 8am, our duplex room was ready by 11am…which was amazing. The hotel itself is immaculately clean and very modern. The buffet breakfast is out of this world with the plentiful hot food and cold spread selection, and on top of that, so many breakfast pastries and bread you can imagine. The duplex room on the 9th floor boasts an impressive outdoor balcony deck that is very deep and such a breath taking view of the city life and outdoor pool. While the gym itself is relatively small, both the indoor and outdoor pools are beautiful and the dry/wet saunas are a nice touch. The room itself is very clean, modern tvs where you can screen share from your mobile devices, and Smart Control light switches and window shades. Fantastic staff and hospitality and for the price paid, definitely worth it and I would highly recommend.
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Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

We stayed at Luster Hotel for 3 nights. The facilities were amazing, the room large and the clarins toiletries a lovely addition! The outdoor pool area was really lovely. The breakfasts were the best I've ever had at a hotel. So much choice and super quailty ingredients. Only downside is ots distance from the main square and historic town but the ubers are cheap enough!
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Kelly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Solid hotel!
Daria
icon-Business
Business
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

We stayed with my colleagues there for team meeting. The hotel itself is nice and comfortable, but the personal is very slow and complicated to communicate. In the meeting room is no flipchart and we knew about it in the night before our meeting, by sayin we have only Chromecast ( which is btw noone knew how to connect and its didnt work). Also the food selection for more than 2 days to stay is very poor, its mean s thay wehad to eat the same dish almost every day. And portuguese slow service is not working for them, mostly against. We wouldnt choose this hotel for our next meeting.
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Number of reviews per page
20
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